Customer Service Representative

2 weeks ago

Columbus, United States Masis Staffing Solutions Full time

Customer Service Representative


Position Summary: This position is partial in the office and partial remote with training and potential weekly meetings held at the office. The Customer Service Account Representative maintains client accounts, which includes providing status information, facilitating production processes, and acting as the liaison between the client and internal departments.


The position has in office and remote working requirements and opportunities within a team environment.


Principal Duties & Responsibilities (Essential Functions):The Customer Service Account Representative will be assigned accounts and work in conjunction with the sales team, while providing exceptional customer service, a high quality of business services and maintaining overall operational efficiency.


Manage assigned client base by carrying out the following tasks:·

  • Order entry with high degree of accuracy
  • Provides price quotes using contracts, upon the approval of the BDM
  • Provides customers literature and price book requests
  • Expedites and manages all open orders·
  • Monitors status of all blanket orders according to customers’ requirements and coordinates reorders as requested
  • Establishes and maintains relationships with customers via phone and email
  • Maintains a working knowledge of Change Orders and/or Addendums to existing contracts
  • Acts as a partner to the BDM on implementations for new product launches; in conjunction with the BDM, conducts milestone reviews of progress against project plans
  • Ensures that communications to client is accurate, timely, and appropriate
  • Identifies changes and modifications to existing products and services
  • Maintains and reviews inventory levels and orders stock if necessary; provides inventory status to client
  • Operates independently in most activities


Education/Experience: High School Diploma or GED and 3+ years of customer service or account management experience within a manufacturing and warehouse environment.


Knowledge, Skills & Abilities:·

  • Demonstrates a commitment to high levels of customer service and a sense of urgency in satisfying and delighting clients
  • Strong organization and time management skills - able to handle multiple aspects of several ongoing projects, including timelines, client concerns and other internal project maintenance as needed
  • Must have technical and logical thinking abilities, along with good problem-solving skills
  • Professional demeanor and appearance, including the maturity required to interact with higher management (both internal and with the client)
  • Proficient in Microsoft Office Suite (including MS Word, and Excel)
  • Must be assertive, intuitive, cooperative, creative and flexible
  • Able to work under pressure in a fast-paced environment and remain composed and objective in highly stressful situations – conflict resolution skills are desirable
  • Strong verbal, presentation, and written communication skills
  • Conceptual understanding of sales and customer support· Can easily adapt to change· Able to work overtime as needed


Physical Demands:

  • While performing the duties of this job, the individual is regularly required to stand, walk, sit, talk, hear, and use hands and is frequently required to reach with hands and arms.


Please submit your resume to be considered for this position.


Job Type: Full-time/Direct-Hire


Pay: $25.00 an hour.


Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


Experience level:


  • 3 years


Shift:


  • Day shift


Weekly day range:


  • Monday to Friday


Work setting:


  • In-person/Remote
  • Office (Hybrid)

  • Customer Service Representative

    2 weeks ago

    Columbus, United States American Leak Detection Full time

    Customer Service Representative American Leak Detection. Columbus, Ohio. Job Type. In office Customer Service Representative. Position includes:Hourly pay. Overtime Pay (as applicable)Paid Travel Time (as applicable)401-k 401-k matching. Paid Trainin Customer Service, Customer Service Representative, Representative, Leak Detection, Retail, Construction

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Acme Brick Tile & Stone Full time

    We are currently seeking a best in class Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and se Customer Service Representative, Customer Service, Representative, Retail, Manufacturing, Sales

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Habegger Full time

    Customer Service Representative **Customer Service Representative** Columbus, OH **description** The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in...

  • Customer Service Representative

    5 days ago

    Columbus, United States C Vs Pharmacy Full time

    We are currently recruiting top talent for our Eastern and Central time zones for Medicare Retiree Solution Customer Service Centers. Training will last 11 weeks, Monday-Friday. Training hours will be an 8-hour shift btw 8 am -6 pm in Eastern time zo Customer Service Representative, Customer Service, Representative, Retail, Benefits

  • Customer Service Representative

    2 weeks ago

    Columbus, United States P6 Ohio Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeWe are seeking a friendly, and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face and voice of our company, interacting with customers daily to provide support across various channels, troubleshoot issues, and ensure complete...

  • Customer Service Representative

    7 days ago

    Columbus, United States Brand Executives Inc Full time

    Job DescriptionJob DescriptionWe are hiring a Customer Service Representative in Columbus, OH. The Customer Service Representative is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Kelly Services, Inc. Full time

    #x 9; Professionally and courteously assist consumers that contact the Consumer Care Department through a variety of channels, including voice, chat, text/ SMS, email, IoT, and more. Handle tasks such as application or connectivity questions, trouble Customer Service Representative, Customer Service, Representative, Retail, Staffing

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Nebraska Owner's Insurance Agency Full time

    Job DescriptionJob DescriptionSalary: Job Title: Customer Service RepresentativeLocation: Columbus, Ginger Moon Insurance AgencyPosition Type: Full-timeBenefits: Competitive pay | Flexible work schedule | Comprehensive training | Opportunities for career growthAbout Nebraska Owner's Insurance Agency:Nebraska Owner's Insurance Agency is a leading...

  • Customer Service Representative

    3 days ago

    Columbus, United States OASIS International Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO02873 Showing 1 location **Job Details** **Description** The Customer Service Representative will handle any phone call or email that is received. Calls/Emails will range from simple inquiries and orders to more complex customer account inquiries....

  • Customer Service Representative

    1 week ago

    Columbus, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Columbus, OH, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Bostwick Braun Company Inc Full time

    Job DescriptionJob DescriptionCustomer Service Representative – Columbus FastenersFull TimeColumbus, OH, US Summary: The Customer Service Representative (CSR) at Columbus Fasteners, a Bostwick-Braun company, will take inbound calls from customers, and present new merchandise, promotions, and all industrial product offerings including fasteners, tooling,...

  • Customer Service Representative

    1 week ago

    Columbus, United States Bostwick Braun Company Inc Full time

    Job DescriptionJob DescriptionCustomer Service Representative – Columbus FastenersFull TimeColumbus, OH, US Summary: The Customer Service Representative (CSR) at Columbus Fasteners, a Bostwick-Braun company, will take inbound calls from customers, and present new merchandise, promotions, and all industrial product offerings including fasteners, tooling,...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Russell Tobin Full time

    Job DescriptionJob DescriptionCompany Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptional customer service and technical support. We are seeking a highly motivated and skilled Service Desk Agent to join our team and provide top-tier support to our valued clients. If you're passionate about...

  • Customer Service Representative

    7 days ago

    Columbus, United States U-Haul Full time

    Location: 200 Airport Thruway, Columbus, Georgia 31904 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    5 days ago

    Columbus, United States U-Haul Full time

    Location: 2980 Morse Rd, Columbus, Ohio 43231 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Russell Tobin Full time

    Company Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptional customer service and technical support. We are seeking a highly motivated and skilled Service Desk Agent to join our team and provide top-tier support to our valued clients. If you're passionate about technology and thrive in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Russell Tobin Full time

    Company Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptional customer service and technical support. We are seeking a highly motivated and skilled Service Desk Agent to join our team and provide top-tier support to our valued clients. If you're passionate about technology and thrive in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    Columbus, United States Masis Staffing Solutions Full time

    Customer Service RepresentativePosition Summary: This position is partial in the office and partial remote with training and potential weekly meetings held at the office. The Customer Service Account Representative maintains client accounts, which includes providing status information, facilitating production processes, and acting as the liaison between the...

  • Customer Service Representative

    7 days ago

    Columbus, United States Lineage Logistics Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsColumbus, OH (Valleyview Dr) time typeFull time posted onPosted Yesterday job requisition idR0038928 We are hiring for : 11am-8pm Shift At: 3100 Valleyview Drive Columbus OH Perform customer service duties such as processing...

  • Customer Service Representative

    2 days ago

    Columbus, United States Hamilton Parker Full time

    JOB DESCRIPTIONResponsible for assisting Hamilton Parker customers at the Customer Service Counter. The Customer Service Representative must reflect and represent Hamilton Parker’s core values, H.E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented).JOB RESPONSIBILITIESWork at customer service counter assisting contractors and retail...