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Job Description
Salary -Overview
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.
Employees of Confluence Health receive a wide range of benefits in addition to compensation.
Medical, Dental & Vision Insurance Flexible Spending Accounts & Health Saving Accounts CH Wellness Program Paid Time Off Generous Retirement Plans Life Insurance Long-Term Disability Gym Membership Discount Tuition Reimbursement Employee Assistance Program Adoption Assistance Shift DifferentialFor more information on our Benefits & Perks, click here
Summary
Working closely with the Chief Ambulatory and Clinic Network Officer, plans, organizes, directs, and controls all Surgical Specialty Care operations across both hospitals and ambulatory practices within the overall Confluence Health System. Responsible for coordinating activities with other departments across the health system to facilitate the efficient and effective operation of Surgical Specialty Care services, especially regarding operational improvements. Also responsible for labor productivity standards and required accreditation bodies and other regulatory practices. Manages the preparation and implementation of significant portions of the strategic plan and supporting tactical plans by working with physicians, administrators and staff of the health system.
Position Reports to: Chief Ambulatory and Clinic Network Officer
Essential Functions
Strategic Planning & Leadership: Works with the CACNO and the CH executive team and other leaders across the organization to develop, implement, and maintain strategic plans and activities that meet, and align with, the needs and goals of CH. Formulates Surgical Specialty Care Services service line plans, leading the planning, development and implementation of Surgical Specialty Care areas and associated systems to achieve the goals of the overall strategic plans of the Ambulatory & Clinic Network (ACN) and across CH. Makes key presentations to health system leadership groups, is an active member of the senior management team. Keeps current with the latest emerging healthcare issues and brings those to the table in all relevant discussion forums & planning events. Staff and Department Management: Develops, maintains and aligns organizational structure for the Surgical Specialty Care areas which delineates responsibility and authority and facilitates the measurement of progress on achievement of goals and objectives; determines functions, responsibilities, and qualifications of departmental employees. Directs the work of assigned health system staff. Conducts performance evaluations and recommends increases, promotions and disciplinary actions. Develops departmental goals and plans designed to attain agreed upon goals. Develops policies and procedures affecting the department and audit procedures in order to determine need for change/modifications. Monitors and continually improve staff utilization throughout Surgical Specialty Care Services. Hires, fires, and assists in the training of new employees and mentoring of direct reports as appropriate. Works closely with the CMO and CACNO to proactively address provider and staff concerns and maintain workplace harmony. Operations Management: Plans acquisition of capital, personnel and materials which are adequate to effectively and efficiently achieve Surgical Specialty Care goals and objectives including the development and implementation of new Surgical Specialty Care services. Plans, coordinates, and prioritizes all operational activities in responsible departments to ensure that service levels are met or exceeded. Communicates priorities and interaction with all ACN and CH users and other to ensure the timely achievement of operational requirements, as directed by the strategic plan. Coordinates and integrates activities with the Surgical Specialty Care management team, divisional peers in the ACN (Primary and Specialty Care), Medical Staff, and other Health System departments as needed regarding operational, and quality/patient experience (in conjunction with the CNO and CMO) improvements. Customer Service, Advisory/Communication: Provides proactive advice, counsel and services to the management and employees. Prepares and presents performance measurements to management and executives. Participates in key health system departmental meetings to improve communications and align service expectations with current plans. Works with departments to ensure that productivity tools are being used and the associated benefits realized. Provides the best possible customer service. Explains and communicates Health System and Surgical Specialty Care philosophy, strategic goals, policies and standards to employees, medical staff, hospital administration and others across the health system and the broader system of care in the region. Projects: Manages complex projects as assigned and is responsible for successful completion within budget. Works with requisite facility leaders on facility planning, construction, and remodeling projects related to strategic needs. Budgeting: Develops and proactively manages budgets and business plans and monitors performance as necessary and appropriate. Approves expenditures against the budget. Responsible for budgets of new projects under administrative responsibilities. Works closely with the Finance leadership and team to monitor financial performance and addresses variances. Establishes and maintains programs for systematic, continuous evaluation of and utilization of department resources. Professional Development: Participates in professional development activities and maintains professional affiliations. Keeps abreast of developments in the field and arranges staff training programs to improve and/or enhance skills & techniques.
Works closely across CH managers and staff to ensure that effective teamwork and communication is always in place. Works to eliminate any walls and barriers throughout the organization.Establishes good collaborative working relationships with all physicians, administrators, managers & staff and strives to provide the highest value care, in a way which also maximizes the patient/family experience.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
Qualifications
Required:
Masters Degree in Hospital Administration or its equivalent. The successful candidate must have proven experience as a (Senior) Director/Vice President in a progressive healthcare corporation working in a managed care market as well as additional proven experience in an acceptable managed care physician environment. Candidate must also demonstrate proven success and experience in clinic operations, planning, contracting, and medical staff relations. Minimum of 5 years of senior level administrative experience with a broad based understanding of all aspects of related legal/regulatory issues. Minimum of years of management experience.Desired:
Experience includes management experience in a healthcare setting involving both Surgical Specialty Care practice and Surgical Specialty Care management responsibilities.Physical/Sensory Demands
O = Occasional, represents 1 to % or up to minutes in a 2 hour workday.
F = Frequent, represents to % or up to 1 hour of a 2 hour workday.
C = Continuous, represents % to % or up to 2 hours of a 2 hour workday.
Physical/Sensory Demands For This Position:
• Walking - F
• Sitting/Standing - F
• Reaching: Shoulder Height - Not specified
• Reaching: Above shoulder height - F
• Reaching: Below shoulder height - F
• Climbing - F
• Pulling/Pushing: pounds or less - F
• Pulling/Pushing: pounds to pounds - F
• Pulling/Pushing: Over pounds - Not specified
• Lifting: pounds or less - F
• Lifting: pounds to pounds - F
• Lifting: Over pounds - Not specified
• Carrying: pounds or less - O
• Carrying: pounds to pounds - O
• Carrying: Over pounds - Not specified
• Crawling/Kneeling - Not specified
• Bending/Stooping/Crouching - Not specified
• Twisting/Turning - Not specified
• Repetitive Movement - Not specified
Working Conditions:
Works closely with others and alone. Hours can vary from a normal schedule. Demanding working conditions do exist. Required to immediately respond to mission critical issues impacting patient care operations
Job Classification:
• FLSA: Exempt
• Hourly/Salary: Salary
Physical Exposures For This Position:
• Unprotected Heights - Not specified
• Heat - Not specified
• Cold - Not specified
• Mechanical Hazards - Not specified
• Hazardous Substances - Not specified
• Blood Borne Pathogens Exposure Potential - Not specified
• Lighting - Not specified
• Noise - Not specified
• Ionizing/Non-Ionizing Radiation - Not specified
• Infectious Diseases - Not specified