Surgical Scheduler

3 weeks ago


Wenatchee, Washington, United States Confluence Health Full time
Job Description

Overview

We are seeking a skilled Surgical Scheduler to join our team at Confluence Health. As a key member of our healthcare team, you will be responsible for efficiently and accurately scheduling surgery cases for our ENT physicians at Central Washington Hospital and Wenatchee Valley Hospital & Surgical Center.

Responsibilities

  1. Coordinate with the OR scheduler at CH to schedule surgery appointments and hospital admissions.
  2. Ensure prior authorizations and referrals are obtained as needed.
  3. Conduct end-of-appointment interviews to confirm pre-operative clearances and ACC orders.
  4. Cancel and reschedule appointments as necessary in the EMR system.
  5. Monitor surgical cases to meet patient and staff needs, and coordinate with outside vendors as needed.
  6. Obtain ICD-10 and CPT codes for accurate billing.
  7. Coordinate pre and post-operative appointments and patient preparations.
  8. Prepare paperwork for physician signature and fax/scanning to the surgery center.
  9. Coordinate dual cases with the provider's office.
  10. Communicate schedule changes to relevant personnel.
  11. Monitor schedules to ensure follow-up with canceled patients and fill voids.
  12. Exhibit excellent customer service skills.
  13. Utilize telephones, FAX machines, computers, printers, and copiers.
  14. Maintain active Basic Life Support (CPR) certification.
  15. Perform other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance.

Qualifications

Required:

  • High school graduate or GED.
  • Ability to work effectively with co-workers, physicians, and staff.
  • Ability to work independently with minimal supervision.
  • Good organizational skills.
  • Excellent phone manner.

Desired:

  • Medical terminology course.
  • Previous experience in a medical or related facility or office.
  • Prior computer experience.


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