Surgical Scheduler
3 weeks ago
Overview
We are seeking a skilled Surgical Scheduler to join our team at Confluence Health. As a key member of our healthcare team, you will be responsible for efficiently and accurately scheduling surgery cases for our ENT physicians at Central Washington Hospital and Wenatchee Valley Hospital & Surgical Center.
Responsibilities
- Coordinate with the OR scheduler at CH to schedule surgery appointments and hospital admissions.
- Ensure prior authorizations and referrals are obtained as needed.
- Conduct end-of-appointment interviews to confirm pre-operative clearances and ACC orders.
- Cancel and reschedule appointments as necessary in the EMR system.
- Monitor surgical cases to meet patient and staff needs, and coordinate with outside vendors as needed.
- Obtain ICD-10 and CPT codes for accurate billing.
- Coordinate pre and post-operative appointments and patient preparations.
- Prepare paperwork for physician signature and fax/scanning to the surgery center.
- Coordinate dual cases with the provider's office.
- Communicate schedule changes to relevant personnel.
- Monitor schedules to ensure follow-up with canceled patients and fill voids.
- Exhibit excellent customer service skills.
- Utilize telephones, FAX machines, computers, printers, and copiers.
- Maintain active Basic Life Support (CPR) certification.
- Perform other duties as assigned.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance.
Qualifications
Required:
- High school graduate or GED.
- Ability to work effectively with co-workers, physicians, and staff.
- Ability to work independently with minimal supervision.
- Good organizational skills.
- Excellent phone manner.
Desired:
- Medical terminology course.
- Previous experience in a medical or related facility or office.
- Prior computer experience.
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