Room Service Ambassador/ Full time/ 11:30am-8pm
5 days ago
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Full Time Job Summary: Responsible for instructing patients on the Room Service meal ordering system, assesses patients ability to utilize the Room Service System, and assists patients in placing orders as needed. Briefly reviews diet basics related to the personalized menu the patient receives. Is in constant communication with call center representatives.
Minimum Education: High school diploma or GED preferred.
Licensure, Registration and/or Certification: Valid Oklahoma Food Handler's permit.
Work Experience: 1 - 2 years experience in the hospitality industry and/or hospital dietary office setting.
Knowledge, Skills and Abilities: Must have previous hospitality experience or prior experience in a hospital diet office setting. Must possess reasoning, organizational, and time management skills. Have strong oral and written skills, the ability to work well with others, and a working knowledge of Microsoft Office tools.
Essential Functions and Responsibilities: Presents SFHS Room Service Program to patients. Delivers and retrieves room service trays. Completes appropriate Room Service reports. Conducts patient intake studies as necessary. Resolves issues that may affect the delivery of patient meals. Acts as a liaison between patient and other departments as it relates to room service.
Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
Working Relationships: Works directly with patients and/or customers. Works with internal / external customers. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
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Tulsa, United States Saint Francis Health System Full timeResponsible for instructing patients on the Room Service meal ordering system, assesses patients ability to utilize the Room Service System, and assists patients in placing orders as needed. Briefly reviews diet basics related to the personalized men Room Service, Ambassador, Service, Hospitality, Retail, Healthcare, Patient
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