Hospitality Ambassador: Patient Meal Service
5 hours ago
As a Room Service Ambassador, you will play a vital role in ensuring patients have a positive dining experience. Your primary responsibility will be to instruct patients on the Room Service meal ordering system, assess their ability to utilize the system, and assist them in placing orders as needed.
You will also be responsible for reviewing diet basics related to the personalized menu patients receive and maintaining constant communication with call center representatives.
This is a part-time position that requires a high school diploma or GED and a valid Oklahoma Food Handler's permit. Previous experience in the hospitality industry or a hospital dietary office setting is preferred.
Key responsibilities include presenting the SFHS Room Service Program to patients, delivering and retrieving room service trays, completing Room Service reports, and conducting patient intake studies as necessary.
This role requires strong oral and written skills, the ability to work well with others, and a working knowledge of Microsoft Office tools.
As a safety-sensitive position, this role requires the ability to work in a fast-paced environment and make independent judgments in making minor decisions where alternatives are limited and standard policies/protocols have been established.
This position is an excellent opportunity for individuals who enjoy working with patients and are passionate about providing exceptional customer service.
Requirements:- High school diploma or GED
- Valid Oklahoma Food Handler's permit
- Previous experience in the hospitality industry or a hospital dietary office setting (preferred)
- Strong oral and written skills
- Ability to work well with others
- Working knowledge of Microsoft Office tools
This role requires working directly with patients and/or customers, as well as working with other healthcare professionals and staff.
EOE Protected Veterans/Disability-
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