Business Office Clerk
3 weeks ago
ESSENTIAL FUNCTIONS:
1. Obtains accurate demographic information from the patient or patient representative when registering a patient.
2. Adds appropriate case and scheme information for special matters.
3. Inputs insurance information accurately ensuring clean claims processing.
4. Process all patient medical record releases according to HIPAA policy and procedure adhering to patient’s rights
and confidentiality.
5. Answers telephone in a timely and courteous manner.
6. Is punctual in arriving on duty and can be relied upon to be on duty as scheduled.
7. On a regular basis, finished and leaves work on time, unless deemed necessary by supervisor to stay.
8. Attire and personal cleanliness meets department standards.
9. Exhibits willingness and responsiveness to supervisor’s request. Fulfills additional responsibilities within the
expertise of the individual’s job scope that is appropriate to his/her practice.
10. Participates with other department members in generating and implementing ideas to enhance productivity.
11. Consistently adheres to all policies regarding patient’s rights and confidentiality.
12. Performs other functionally related duties as assigned.
SKILLS:
1. Must be able to multi – task.
2. Must be able to express compassion and kindness to patients calling and being seen in the office.
1. Must maintain a professional and upbeat attitude
4. Skill in written and verbal communication and customer relations.
ABILITIES:
Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.
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