Courtesy Clerk/Grocery Bagger

3 weeks ago

El Cajon, United States Kroger Full time
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

· Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers

· Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.

· Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).

· Associate will assist in removing customer's merchandise from bottom of bascart for checkout.

· Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.

· Perform basic shelf conditioning.

· Inform customers of grocery specials.

· Return merchandise to store shelves.

· Gather bascarts and return them to designated areas.

· Clean spills, collect and pick up trash inside store and parking lot.

· Clean all areas inside and outside of store.

· Handle and assemble seasonal merchandise.

· Understand the store's layout, locate products, and conduct price checks for cashiers.

· Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

· Adhere to all food safety regulations and guidelines.

· Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

· Adhere to all local, state and federal laws, and company guidelines.

· Ability to work cooperatively in high paced and sometimes stressful environment.

· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

· Ability to act with honesty and integrity regarding customer and business information.

· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

· Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications: Customer Service skills Effective communication skills Desired Previous Job Experience Retail Experience is preferred but not necessary

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