Resident Services Coordinator

Found in: Talent US C2 - 2 weeks ago


Houston, United States ASSET Full time

Duties

& Responsibilities Resident Relations Management Develop and plan property-related services/programs in collaboration with staff and residents and other housing agencies. Coordinate Monthly newsletters and implement educational programming model for social events. Oversee new and existing resident community outreach and community development. Deal with resident complaints, concerns, and requests to ensure resident satisfaction Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)  Personnel Management Assist Community Manager in use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff Assist Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks Promote harmony and quality job performance of staff through support and effective leadership Ensure staff compliance and consistency with Company policies and procedures

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.



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