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Manager, Operational Solutions, ESE

4 months ago


Westborough, United States Olympus Full time

Job Description

The GI Solution Manager will support the strategic direction, development, and commercial success of solutions designed to enhance patient care pathways with a focus on gastrointestinal diseases. As part of the GI Solution Team, this person will build and execute comprehensive digital solutions that solve clinical pain points by incorporating data and connectivity across hardware, software, services, and IT. This person will leverage deep customer and market insights as well as a strong understanding of the competition to support development of differentiated products and solutions. Key deliverables of the role require collaboration across the team and various functions to deliver a solution roadmap, business cases, market requirements documents, and claims matrix. This person should serve as a subject matter expert in GI diseases. This position requires strong customer focus, collaboration, change management, innovation, and communication.

Job Duties

Collaborate to develop and execute a comprehensive commercial roadmap for GI diseases Serve as subject matter expert on GI diseases Responsible for robust business cases to support new solution initiatives, investments, and resource allocation Drives creation of detailed Market Requirements Document that articulates the needs and expectations of our customers as well as unique selling points of our products and solutions. Implements claims matrix and evidence planning early in the development process to substantiate product claims and support marketing strategies with solid scientific evidence. Builds and supports development of strategic insights, through analysis of customer feedback, market trends, and competitive dynamics to inform decision making and product development Formulate and adjust pricing strategies to maximize market penetration and profitability while ensuring compliance with industry regulations Develops segmentation and targeting strategies to identify and prioritize key market segments for OLY products. Develop and maintain effective customer relationships with healthcare professionals to maintain and strengthen core business relationships and promote market growth Collaborate across all business units, SBCs, and functions (Product, R&D, sales, marketing, regulatory, legal, MSA, etc.) to deliver solutions that support revenue and profit objectives Perform other related duties as assigned

Job Qualifications

Required:

BA/BS with preference for physical sciences, computer science, engineering, or business. MBA strongly preferred. Minimum of six (6) years of successful healthcare product management Extensive experience in commercializing new technologies and solutions Demonstrated success delivering results in highly matrixed organizations Minimum of five (5) years working with global teams and markets Ability to travel up to 30% including international travel Flexibility to work non-traditional hours to accommodate global teams

Preferred:

Experience in medical devices, hospital workflow, or healthcare data products  Succinct communication and presentation style Creative thinker and strategic planner Efficient and effective decision-making Tolerance for ambiguity and a passion for rapid business evolution Why join Olympus? Here, people matter—our health, our happiness, and our lives. Competitive salaries, annual bonus and 401(k)* with company match Comprehensive Medical, Dental, Visions coverage effective on start date 24/7 Employee Assistance Program Free virtual live and on-demand wellness classes Work-life balance supportive culture with hybrid and remote roles 12 Paid Holidays Educational Assistance Parental Leave and Adoption Assistance Volunteering and charitable donation match programs Diversity & Inclusion Programs including Colleague Affinity Networks On-Site Child Daycare, Café, Fitness Center** *US Only **Limited locations