Usher/Greeter/Ticket Taker

THE JOB

USANA Amphitheatre is seeking seasonal part-time Ushers/Ticket Takers for the 2024 Concert Season As an usher or ticket taker, you help to ensure safety, maintain the cleanliness of the venue by engaging in our sustainability practices, and engage with guests to assist with their needs before, during and after the show. 

WHAT THIS ROLE WILL DO  

Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examine tickets for entry to various seat levels around the venue during the event.  Assist with keeping the venue safe, clean, and presentable to the guest.  Resolve guest complaints or problems.  Examine tickets or passes to verify authenticity.  Aid guests with special needs, such as helping with seat accommodations.  Show CARE by participating in venue sustainability efforts such as sorting waste into correct bins, educating our fans about our efforts or collecting recyclables from the lawn before and after the show.  Guide guests to exits or provide other instructions or assistance in case of emergency.  May assist in verifying staff credentials to generally restricted areas.  Partner with fellow band members at the end of show to close the venue - this may include picking up and properly storing event equipment such as lawn chairs, barricade, Etc.  Assist patrons by giving directions places inside or outside the venue.  Additional tasks as requested by management. 

WHAT THIS PERSON WILL BRING  

High School Diploma or equivalent preferred  At least 1+ year in a guest service role preferred  Excellent verbal, written and interpersonal communication skills  Acute sense of judgment and diplomacy  Position requires constant walking, climbing stairs and occasional sitting, lifting, and carrying 25 lbs.+ 

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