Field Applications Engineer

4 weeks ago

Santa Clara, United States Tenstorrent Full time

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

We are seeking a highly skilled and experienced Field Application Engineer (FAE) to join our IP team.  In this customer-facing role you will be responsible for owning and driving all aspects of the technical engagement with our IP customers.  The ideal candidate will have in-depth knowledge and hands-on experience with CPU, GPU or NPU IPs, along with a strong technical background in semiconductor technologies.  In this highly visible role, you will directly contribute to the success and growth of the company.

This role is hybrid, based out of Santa Clara, CA

Responsibilities:

  • Proactively and independently own customer engagements end-to-end, from discovery to technical win
  • Drive evaluations, which may include technical deep-dive presentations, product demonstrations, PPA analysis, benchmarking, and other technical activities
  • Provide customers with guidance on Tenstorrent’s products, specifically focusing on how our products provide value
  • Clearly articulate the technical merits of Tenstorrent’s CPU IP products
  • Provide timely, accurate, and effective responses to customer inquiries
  • Clearly understand customers’ requirements and develop comprehensive solutions
  • Collaborate with the Product and Engineering teams to drive product enhancements and improvements based on customer feedback
  • Collaborate closely with the Sales team to effectively manage accounts and opportunities

Experience & Qualifications:

  • Bachelor’s or Master’s degree in Electrical/Computer Engineering, Computer Science, or related field, with 6+ years of industry experience
  • Proven experience in a customer-facing role, preferably in the CPU IP industry
  • Strong technical background in semiconductor technologies, CPU architectures, and system-level understanding
  • Exemplary communication and interpersonal skills
  • Excellent presentation skills with the ability to present to all levels of the organization
  • Proven ability to organize and prioritize multiple simultaneous accounts
  • Willingness to travel to customer sites and industry events, as required (25%)
  • A track record of technical wins in a previous customer-facing role is strongly preferred
  • Expertise with RISC-V ISA is strongly preferred
  • Direct, first-hand experience with the Sales cycle and closing IP deals is strongly preferred

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been licensing conditions set  by the U.S. government.

Our engineering positions and certain engineering support positions require access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency, asylee and refugee information and/or documentation will be required and considered as Tenstorrent moves through the employment process.

If a U.S. export license is required, employment will not begin until a license with acceptable conditions is granted by the U.S. government. If a U.S. export license with acceptable conditions is not granted by the U.S. government, then the offer of employment will be rescinded.

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