Lead CDL-A Driver
Found in: Lensa US P 2 C2 - 2 weeks ago
Dragon Xpress LLC is a truckload carrier specializing in local and regional shipments for a variety of industries across the Midwest. With a clear focus on driver safety and customer satisfaction, Dragon Xpress LLC strives to partner with customers to deliver reliable, swift, and friendly service. We pride ourselves in a family-oriented work environment that values our employees - they are our biggest asset.
We are looking to hire top talent to join our dynamic team. Dragon Xpress LLC offers full benefits and a competitive compensation package. Come grow with us
Job Responsibilities:
- Lead and oversee the training of new drivers or drivers needing additional training, ensuring they are equipped with the necessary skills, knowledge, and safety protocols to perform their duties effectively.
- Serve as a role model for other drivers, exemplifying professionalism, adherence to company policies, and dedication to excellence in service delivery.
- Act as a safety advocate, promoting a culture of safety awareness and compliance among all drivers, and actively identifying and addressing any safety concerns or hazards.
- Provide guidance and support to drivers on route planning, navigation, and efficient delivery practices, optimizing productivity while maintaining a focus on safety and customer satisfaction.
- Conduct regular performance evaluations for drivers, providing constructive feedback and coaching to help them improve their skills and meet performance goals.
- Coordinate with dispatch and other team members to ensure timely and efficient delivery schedules are maintained, and any issues or concerns are promptly addressed.
- Serve as a point of contact for drivers, addressing any questions, concerns, or issues they may have, and aiding and support as needed.
- Monitor compliance with company policies, procedures, and regulatory requirements, and take appropriate corrective action when necessary to ensure adherence.
- Assist in the resolution of customer service issues or complaints related to driver performance or delivery operations, working collaboratively with the customer service team to achieve timely and satisfactory resolutions.
- Fill-in as needed for spotter and other driver duties.
- Hard work- tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
- Pursuit of Excellence- strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
- Integrity- treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
- Sense of Urgency- drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
- Entrepreneurial Spirit- act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
- Adaptability- be fluid with ND Paper's continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
- Servant Leadership- set an example by implementing meaningful leadership with heart, empathy, foresight, and stewardship.
No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.
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