Senior Manager Business Analyst

3 weeks ago

Los Angeles, United States GOOD AMERICAN Full time

As the Senior Manager of Business Analytics at Good American, you will be responsible for leading the development and execution of data-driven strategies to support the growth and profitability of our e-commerce, retail, and wholesale operations. You will work closely with cross-functional teams to analyze business performance, identify trends and opportunities, and provide insights that drive operational efficiencies and revenue growth. We are looking for someone with a broad technical background in data analytics, strong business acumen, who takes ownership of their work, and is focused on customer needs. The successful candidate will communicate crisply in non-technical terms to senior management. They will have an ability to make data-driven conclusions and will be comfortable with ambiguity while working in a fast-paced dynamic environment.

Key Responsibilities:

    • the development and implementation of a comprehensive business analytics strategy that aligns with the company's goals and objectives.
    • sales/transactional data, customer behavior, and market trends to provide insights and recommendations to key stakeholders across the organization.
    • cross-functionally with ecomm, marketing, planning, merchandising and other teams to optimize marketing campaigns and promotions based on data-driven insights.
    • in-depth analysis of existing business processes, systems, and workflows to identify areas for improvement and optimization.
    • input drivers and validate integrity of the reporting to influence strategic decision-making and planning.
    • data to identify disruptive ideas and provide recommendations to business leaders across the organization for growth and scalability.
    • Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business areas user and/or technical (functional/non-functional) requirements.
    • and maintain KPIs and dashboards to track and report on key performance metrics across e-commerce, retail, and wholesale channels.
    • closely with the finance team to forecast sales, monitor budget performance, and support financial planning and analysis.
    • internal and external stakeholders and data scientists to ensure accurate and timely delivery of analytics projects.
    • up-to-date on industry best practices and emerging trends in business analytics to drive continuous improvement, efficiencies and innovation.
Qualifications:
    • degree in Business, Economics, Statistics, or a related field
    • years of experience in business analytics, preferably in the retail or e-commerce industry.
    • analytical and problem-solving skills with proficiency in data analysis tools and techniques.
    • understanding of data processes and how they relate to business objectives Experience leading a team and managing complex analytics projects.
    • data mining abilities and natural curiosity to dig deep into the metrics to solve problems or identify opportunities.
    • attention to detail and ability to work both independently and as a team-player under tight deadlines.
    • communication and presentation skills with the ability to translate data insights into actionable recommendations.
    • track record of driving business growth and profitability through data-driven decision-making in a fast paced retail industry
    • of e-commerce platforms, retail operations, and wholesale distribution is a plus.
    • in Looker, Shopify, Google Analytics, Big Query and other BI tools. SQL skills is a big plus.
    • to work efficiently on a team and successfully collaborate on large projects.
    • to think critically and complete deliverables in a fast-paced environment.

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