Senior Manager, Business Insights
3 weeks ago
Salary Range: $135, Min.) - $165, Mid.) - $195, Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
The Senior Manager of Business Insights will lead teams of data analysts and report writers within L.A. Care's Advanced Analytics Lab (AAL). This position manages the development and deployment of analytic solutions to support data-driven decision-making. This position will manage the analytics strategy of multiple and diverse business domains throughout the health plan, and collaborate with senior leaders to translate functional-area business goals into actionable analytic business cases and delivery roadmaps. As business cases are developed, this position is accountable for creating and enforcing analytic development best practices within its teams that ensure quality, consistency, and agility amongst its analysts.
In order to fulfill the data-driven vision of its customers, the Senior Manager of Business Insights is responsible for influencing and guiding the efforts of technical resource of cross-functional teams. The position will also work in partnership with Information Technology (IT) leadership to ensure that upstream data infrastructure and downstream applications meet business customers' analytic needs.
The Senior Manager is responsible for managing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.
DutiesLead the engagement with senior leadership across multiple function domains to create analytic business cases that clearly express the business units' analytic support needs, including the perceived value that new analytic solutions will provide.
Lead a team of direct reports that consists of people leaders and individual technical contributors, ensuring fidelity with the team's development processes.
Guide and approve analytic design documentation created by this position's teams, prior to customer review.
Work with AAL's senior management to ensure that the efforts of this position's teams align with the larger AAL strategy and development roadmap.
Continuously grow the technical skills of its data analyst team members.
Create, present, and follow-up on Information Technology (IT) business cases to secure necessary IT support for analytic project execution.
Develop goals, objectives and actions plans for assigned staff that includes full management responsibility for the hiring, performance reviews, salary reviews and disciplinary matters for direct reporting employees.
Conducts strategic planning to utilize resources in order to meet current and future departmental goals.
Perform other duties as assigned.
Duties Continued
Education Required
Bachelor's Degree in Computer Science or Related FieldEducation Preferred
Master's Degree in Business Administration or Related FieldExperience
Required:
At least 7 years' experience in business analysis using statistical and visualization tools and techniques with the demonstrated experience, skills and/or knowledge on the section below.
Minimum of 5 years of experience in leading people or supervising/managing a team.
Minimum of 5 year of experience in SQL.
Preferred:
Experience in leading a team of data analyst knowledgeable in SQL and data visualization.
Experience and knowledge of Python and/or R Programming, Tableau.
Experience and knowledge of developing running and presenting rigorous statistical (not just visual) analyses.
Healthcare claims and/or call center experience.
SkillsRequired:
Strong, timely communication with stakeholders, team members, and leadership.
Process improvement and development, benchmarking and/or evaluation of business processes.
Influencing and guiding resources that do not directly report to this position in order to achieve customer objectives.
Gathering requirements from the client/business and documenting.
Strong critical reasoning, analytical and problem solving skills.
Strategic thinker, detail oriented, excellent verbal and written communication skills.
Demonstrated ability to deliver business cost savings/revenue growth, and/or using analytic reporting to achieve regulatory compliance standards.
Licenses/Certifications RequiredLicenses/Certifications Preferred
Six Sigma CertificationRequired Training
Physical Requirements
LightAdditional Information
Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
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