Branch Member Service Specialist

4 weeks ago

Auburn, United States OE Federal Credit Union Full time
Overview

Position Summary

As a Branch Member Services Specialist, you will be responsible for developing, expanding and maintaining the credit union's relationship with members by gaining an understanding of their financial needs, cross-selling products and services that address those needs and providing a high-quality service experience.
Position Duties and Responsibilities

To succeed in this position, you must be able to satisfactorily perform common, uncommon and complex occurrences of each of the following under general supervision from your manager:
  • Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude.
  • Educate and cross-sell members on the credit union's product and service offerings that can help them meet and exceed their financial needs.
  • Collaborate with co-workers in your office and in other branches and departments to provide effective and efficient service to our members.
  • Accept and promptly process member transaction requests on deposit accounts, consumer and mortgage loans, debit and credit cards and Individual Retirement Accounts (IRA).
  • Administer branch-level cash management procedures.
  • Travel, as needed, to other branch offices to provide coverage for co-worker absences.
  • Open and close the branch office during branch management absences.
Position Qualifications and Skill Requirements
  • High School Diploma/ GED
  • Two years of experience in the Branch Member Service Representative III role or three years of work experience in a customer service capacity required; three years of work experience in a bank or credit union branch customer service capacity
  • Excellent verbal communication skills
  • Good written communication skills
  • Bilingual in English and Spanish preferred
A list of some of the benefits we offer:
  • We emphasize a work/life balance
  • Premium pay for bilingual skills (English/Spanish)
  • Medical, dental and vision benefits that cover the employee, spouse and dependents
  • Retiree medical benefits
  • A defined benefit Pension Plan with employer contributions of $3.50/hour
  • Life Insurance/AD&D
  • 11 ½ Paid Holidays per year
  • 17 days of Paid Time Off (PTO) to start
  • A 401(k) plan
  • Employee loan discounts
  • Casual dress code

Salary Range: $21.92 - $28.89

OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Auburn, CA.

Are you ready to join our team?

If you think this job is the right fit for you, fill out our online application. Our application is pretty simple - you upload your resume and answer a few job-related questions. Once you have completed the application, your information will be sent to our Human Resources team instantly.

  • Branch Member Service Specialist

    1 day ago

    Auburn, United States OE Federal Credit Union Full time

    Overview: **Position Summary** As a Branch Member Services Specialist, you will be responsible for developing, expanding and maintaining the credit union’s relationship with members by gaining an understanding of their financial needs, cross-selling products and services that address those needs and providing a high-quality service experience. **Position...

  • Branch Manager

    2 weeks ago

    Auburn, United States First Foundation Bank Full time

    Job Description Job Description Summary: The Branch Manager understands, communicates, and works to achieve the values, vision, and mission of FFB, FFA, and First Foundation, Inc. Responsible for risk management, sales/service activities, marketing plan, leadership/management, operating budget, profitable growth, and operational integrity of the assigned...

  • Branch Manager

    3 days ago

    Auburn, United States First Foundation Bank Full time

    Job Description Job Description Summary: The Branch Manager understands, communicates, and works to achieve the values, vision, and mission of FFB, FFA, and First Foundation, Inc. Responsible for risk management, sales/service activities, marketing plan, leadership/management, operating budget, profitable growth, and operational integrity of the assigned...

  • Branch Manager

    2 weeks ago

    Auburn, United States First Foundation Bank Full time

    Job DescriptionJob DescriptionSummary: The Branch Manager understands, communicates, and works to achieve the values, vision, and mission of FFB, FFA, and First Foundation, Inc. Responsible for risk management, sales/service activities, marketing plan, leadership/management, operating budget, profitable growth, and operational integrity of the assigned...

  • Member Services Trainee

    3 days ago

    Auburn, United States Firefighters First Credit Union Full time

    Job DescriptionJob DescriptionFor over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $2.0B in assets, we serve over 64,000 members in more than 1,000 fire departments.Are you ready to ignite your...

  • Branch Manager

    2 weeks ago

    Auburn, United States Gensco Full time

    **Branch Manager** Auburn, Washington **Description** The Branch Manager will be responsible for attaining Genscos goals for customer service, inside sales, branch operations, Team Member development, and profitability and will perform a full range of management responsibilities. **Education/Experience/Skills** * Excellence in prior job performance required...

  • Branch Manager

    2 days ago

    Auburn, United States Gensco Full time

    **Branch Manager** Auburn, Washington **Description** The Branch Manager will be responsible for attaining Genscos goals for customer service, inside sales, branch operations, Team Member development, and profitability and will perform a full range of management responsibilities. **Education/Experience/Skills** * Excellence in prior job performance required...

  • Branch Manager

    2 weeks ago

    Auburn, United States Five Star Bank Full time

    Five Star Bank Branch Manager Auburn , New York Apply Now 4 days ago Salary Title: Branch Manager Requisition ID: 5022 Location: Auburn, NY, US Category: Regular Full-Time Job Class: Retail Posted Date: 4 days ago Salary Range: $58,500.00 To 80,000.00 Annually Description: The expected rate of pay for this position is shown above. Compensation offers are...

  • Call Center Member Services Specialist

    2 months ago

    Auburn Hills, United States Michigan State University Federal Credit Union Full time

    A Day in the Life - The Call Center Member Service Specialist (CCMS) provides a comprehensive member experience by working with members, primarily over the phone to review their overall financial situation and make product or service recommendations. Member Services, Call Center, Member Service, Specialist, Skills, Operations, Banking

  • Branch Manager

    6 days ago

    Auburn, United States Firefighters First Credit Union Full time

    Job DescriptionJob DescriptionFor over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with over $2.0B in assets, we serve over 64,000 members in more than 1,000 fire departments. Are you a dynamic and...

  • Branch Manager

    3 days ago

    Auburn, United States Firefighters First Credit Union Full time

    Job DescriptionJob DescriptionFor over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with over $2.0B in assets, we serve over 64,000 members in more than 1,000 fire departments. Are you a dynamic and...

  • Branch Manager

    4 weeks ago

    Auburn Hills, United States MERSINO DEWATERING LLC Full time

    Job DescriptionJob DescriptionFounded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets...

  • Assistant Branch Manager III

    2 weeks ago

    Auburn, United States The Lyons National Bank Full time

    Job DescriptionJob DescriptionAssistant Branch Manager The Lyons National Bank is currently seeking an extremely self-motivated, responsible, and sales driven professional with a passion for customer service to fill the position of Assistant Branch Manager for our Auburn Grant Branch.This position will be responsible for assisting the Branch Manager in...

  • Assistant Branch Manager III

    1 month ago

    Auburn, United States The Lyons National Bank Full time

    Job DescriptionJob DescriptionAssistant Branch Manager The Lyons National Bank is currently seeking an extremely self-motivated, responsible, and sales driven professional with a passion for customer service to fill the position of Assistant Branch Manager for our Auburn Grant Branch.This position will be responsible for assisting the Branch Manager in...

  • Assistant Branch Manager III

    3 days ago

    Auburn, United States The Lyons National Bank Full time

    Job DescriptionJob DescriptionAssistant Branch Manager The Lyons National Bank is currently seeking an extremely self-motivated, responsible, and sales driven professional with a passion for customer service to fill the position of Assistant Branch Manager for our Auburn Grant Branch.This position will be responsible for assisting the Branch Manager in...

  • Retail Service Specialist>

    1 week ago

    Auburn, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1102 Opelika Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...

  • Retail Service Specialist>

    2 days ago

    Auburn, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1102 Opelika Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...

  • Branch Expansion Director

    2 months ago

    Auburn Hills, United States MERSINO DEWATERING LLC Full time

    Job DescriptionJob DescriptionLOCATION: Auburn Hills, MI REPORTS TO: Vice President, National OperationsABOUT US: Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. The company has evolved into a multi-faceted corporation able to engineer and deploy a full-service approach to groundwater...

  • Branch Expansion Director

    2 months ago

    Auburn Hills, United States Mersino Dewatering LLC Full time

    Job DescriptionJob DescriptionLOCATION: Auburn Hills, MI REPORTS TO: Vice President, National OperationsABOUT US: Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. The company has evolved into a multi-faceted corporation able to engineer and deploy a full-service approach to groundwater...

  • Branch Expansion Director

    3 days ago

    Auburn Hills, United States MERSINO DEWATERING LLC Full time

    Job DescriptionJob DescriptionLOCATION: Auburn Hills, MI REPORTS TO: Vice President, National OperationsABOUT US: Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. The company has evolved into a multi-faceted corporation able to engineer and deploy a full-service approach to groundwater...