Service Technical Support Entry
3 weeks ago
The leading electronic measurement company who is also on the forefront of technology innovations. This role is for Service Technical Support Entry (Day) and we are looking for candidates to collaborate with Tellus Solutions to create innovative solutions and to fulfill on our client's mission.
Job Description:
- This electronic service technician candidate will support Client manufactured test equipment. Specific duties include: Testing, calibrating, assembling, and disassembling of electronic instrument products to maintain functionality and accuracy.
- The candidate will be responsible for internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills. Working within the designated area of expertise, the candidate will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers. This position requires calibration and repair knowledge of a wide variety of Client equipment.
Requirements:
This electronic service technician candidate will support Customer microwave test equipment - signal generators, spectrum analyzers, network analyzers, etc. Looking for a talented, energetic, team- player who is looking for a challenging and rewarding position.
Requirements:
- Prior experience is strongly preferred. Applicant should have at least 1 year of related experience in the calibration and repair of electronic test equipment.
- This position requires some education, specialized training/certification, or Military experience.
- PC (MS Windows/Office) skills are a required.
- Requires excellent communication and organizational skills.
- Demonstrates electronic and mechanical competence.
- Works with clearly defined objectives on customer service assignments that may be repetitive in nature.
- Solves technical problems of limited scope and complexity.
- Performs adjustments, calibrations.
- Exhibits the ability to build and maintain professional relationships with wide range of people.
- Adheres to the highest standards of business ethics.
- Provides consistent, solid contribution to team and service center delivery goals.
- Exercises good discretion in the use of time and other client resources. Maximizes the use of existing assets and ensures client resources are used properly.
- Maintains high workmanship standards and delivers on commitments
- Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
- Adheres to established production processes and is responsible for achieving established team production goals.
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