Retail Sales Specialist
2 weeks ago
Key Holder/ Stylist
ABOUT ST. JOHN
St. John is an American luxury house. A tireless passion for knitwear innovation since the brand’s inception in 1962 enables St. John to create the most luxurious knitwear in the world. The brand has evolved over the years, but the foundation of the collection remains the same today as it did from the very start – great American design, understated and timeless elegance, unsurpassed quality, and craftsmanship. Executive Vice President of Design, Enrico Chiarparin is re-energizing and transforming a treasured American fashion house while remaining deeply rooted in its history.
POSITION SUMMARY
We are currently seeking a Key Holder/Client Advisor who is responsible for contributing to the store sales by providing The ST JOHN Experience level of service to all internal and external clients, building rapport with clients, clienteling, supporting the management team and representing the Company brand and image.
MISSION
• Consistently demonstrates Relationship Selling Skills to achieve and exceed planned daily, weekly and monthly sales goals set by Store Management.
• Demonstrates the Relationship Selling Skills to actively develop new clients and further develop existing client relationships.
• Provide the highest level of Customer Service and be a true ambassador of the brand.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continuously build productive long-term relationships.
• Assist in merchandising and maintenance of the shop floor.
• Follow all company policies and procedures.
PROFILE
• 2-3 years of Luxury Retail Experience.
• Exemplary selling and clienteling skills and have built a loyal client base.
• Exceptional organizational skills, follow through and attention to detail.
• Strong problem-solving attitude.
• Able to assess priorities, meet deadlines, work under pressure and work mall hours.
• Collaborative spirit and proactive attitude.
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