Network Analyst III

Network Analyst III (FT), CF4E43092NS

Network Analyst III (FT), CF4E43092NS
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Under general direction of the Manager of Network Services, is responsible for supporting all administrative computer networks. Other duties include assisting in the selection and installation of local and wide area network equipment including hardware, software and data cabling. Provides support for communications devices, e-mail, and any equipment or software used in network management. Experience with VMware and Microsoft Active Directory highly desirable.

Works with Manager of Network Services in the following areas: planning, installation and system administration for campus Local Area Networks; documentation of system procedures and policies; physical planning of equipment and operational procedures; maintenance and installation of network software; diagnosis of system problems and initiation of recovery procedures in the event of hardware or software failure; investigating new applications, including both hardware and software solutions; and support and planning for data communications. Works independently and with the Manager of Network Services, to solve end user problems in the area of communications, servers, applications, e-mail, and local and wide area networks. Monitor and manage various systems and equipment including file servers, network backups, and various applications. Responsible for project management, documentation and support of all campus data cabling infrastructure and systems. Conduct short network training sessions for campus end users. Provides general supervision to Network Analyst I, II and part-time personnel within Network Services. Provides supervision and support of all local and wide area networks in operation or under development by Network Services campus wide. Tracks the network's performance, gauging the network's response time and traffic loads, to glean historical and trend information for planning and implements tuning measures to optimize utilization and availability of system resources. Assists and supervises recovery from hardware, software and cabling failures and provides technical analysis in problem determination and resolution. Develops and implements failure prevention techniques. Traces problems throughout the network, performing diagnostics and correcting errors. Monitor and manage network security. Evaluate, recommend, and implement solutions as needed. On call 24 hours a day to resolve network operations that affect the usability of the campus-wide network. Evaluates vendor proposals for providing maintenance agreements for support of campus networks. Advises Manager of Network Services on training needs of users and coordinates with End User Computing on design, scheduling and presentation of training classes to those who require them. Trains users and prepare training materials for network use. Participates in professional activities or seminars to keep abreast of state-of-the-art advances in network systems and operation. May assume any of the functions of the Network Analysts I and II. Responsible for Network Services in the absence of the Manager and Network Analyst IV. Performs other duties as assigned.

Qualifications:

• Education
  • AS or AA degree in Computing in Computing Information Systems or related field.
  • BS degree in Computer Science preferred.

• Experience
  • Four years experience supporting end user applications and hardware in a large environment required.
  • Expert knowledge of network software and hardware.
  • Experience with Microsoft local area networks, Microsoft operating systems, and Microsoft applications required.
  • Experience may be substituted for education required.
  • Data communications knowledge, knowledge of concentrators, routers, bridges, TCP/IP and UNIX and Linux preferred.
  • Knowledge of Windows Active Directory, VMware and network security for various operating systems preferred.

Working Conditions:

IBM professional use of computer systems with associated operating systems. Windows, Novell, Linux, and UNIX based file servers, bridges, concentrators, network diagnostic tools, and IPSec Systems. Pleasant office, varied working hours at odd times. Must be able to use a telephone and a microcomputer/terminal. This position requires a background check and drug screen.

Hybrid Remote Eligible: Yes

Hiring Range:
Classified 13 Salary Factor 120/Based on minimum qualifications pay starts at 69,680.

Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.

College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

To apply, visit

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