Automotive Sales Manager

4 weeks ago

Lynchburg, United States Berglund Automotive Group Full time

Berglund Toyota is looking for an experienced Sales Manager to join our team. We are part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. Job Summary: As a Sales Manager you will be responsible for managing Internet leads and desking on-line deals while overseeing the day-to-day operations of our sales department, driving sales performance, and leading a team of motivated sales professionals. Your primary objective is to meet and exceed sales targets while ensuring a high level of customer satisfaction. Benefits: Competitive pay plan. Demonstration Vehicle. Paid time off after 3 months. Medical, Dental, Vision, Life, and Disability benefits. 401(k) Retirement Plan. Excellent growth potential with growing organization. Key Responsibilities: Ensure that the sales team is following up on Internet leads using email, phone and live chat scripts and templates, providing exceptional customer service. Lead, motivate, and manage a team of sales professionals, providing guidance, and coaching to meet and exceed sales targets. Build rapport and relationships with customers to enhance customer experience and business growth. Set sales goals, objectives, and targets for the sales team and monitor their progress. Assist in closing deals. Utilize CRM for tracking and following up on all sales leads. Manage showroom, online, and phone traffic. Collaborate with other departments, such as finance and service, to streamline operations and enhance the overall customer experience. Maintain a positive work environment that encourages professional growth and teamwork. Handle customer concerns and resolve any issues to ensure high levels of customer satisfaction. Qualifications: Proven experience as an automotive sales manager. Strong leadership, communication, and interpersonal skills. Exceptional sales and negotiation abilities. In-depth knowledge of automotive industry trends and products. Proficient in CRM software and sales management tools. High level of customer service and problem-solving skills. High School Diploma, GED, or equivalent is required. Must possess and maintain a valid driver’s license. Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.

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