IT Support Specialist I
2 weeks ago
Location : West Fargo City Hall
Job Type: Full Time
Job Number: 00200
Department: Information Technology
Opening Date: 01/29/2024
Closing Date: Continuous
Description
Step into the heart of our city's technological landscape Are you a problem-solving enthusiast, a digital explorer, and a customer service champion? If so, we have an exciting opportunity crafted just for you We're seeking an eager and dedicated individual to join us as an IT Support Specialist. As an integral part of our team, you'll dive into the world of technology, assisting with troubleshooting, advancing your technical support skills, and providing essential aid to our staff and departments. If you're excited to kickstart your career in IT, thrive on learning new skills, and are ready to contribute to the digital evolution of our city, then let's embark on this journey together. Join us as we unlock the potential of technology to enhance municipal services and shape the future of our community
Examples Of Duties
- Troubleshoots software, hardware, and communication issues; identifies problem source; determines possible solutions, tests and implements solutions.
- Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
- Utilizes help-desk ticketing software; processes requests and responds directly or forwards to the next tier of support; provides completion, updates, or other status information via e-mail, in-person, or voice mail.
- Loads software, including operating systems, network components and office applications.
- Install and decommission hardware and peripheral components, including monitors, keyboards and printers.
- Connects users to networks; provides training on applications.
- Assists with recording meetings including testing audio, video, and equipment prior to meeting; moves cameras during meeting; takes and edits photographs for employees and events.
- Keeps up-to-date on new emerging technologies.
- Edits documentation including flow charts, diagrams, user manuals, and installation instructions to ensure proper use of system.
- Provides 24/7 on-call support (on a rotating basis) to City emergency and public agencies including, but not limited to Police, Fire, and the Public Library system.
- Coordinates with IT team for support requests related to network hardware and configuration, software, audio/video, facilities, and building issues, and telecommunications services.
- Maintains the integrity of City data and related intellectual property through information security and access management; ensures the security of the information systems, communications lines, and equipment.
- Ensures IT vehicles are operational and ready for use.
- Works safely, follows safe work practices, and identifies and reports unsafe work conditions.
- Performs other duties as required or assigned.
- Associate's Degree in Information Technology.
- Equivalent combination of education and experience is acceptable.
- Valid driver?s license.
- Ability to create and maintain effective working relationships with peers, superiors, other City departments, vendors, contractors, external government agencies and organizations.
- Strong communication skills, both orally and in writing.
PREFERRED QUALIFICATIONS
- A+, Net + Certifications, computer hardware and strong MS office knowledge?
High Deductible Health Insurance
Health Savings Account (HSA) with City Contribution Match
Dental Insurance
Vision Insurance
Flexible Medical and Dependent Care Spending Accounts
NDPERS Pension
Long Term Disability
Life Insurance
Accidental Death and Dismemberment (AD&D) Insurance
Vacation Accruals
Sick Accruals
Personal Days
-
Enrollment Specialist I
1 week ago
Fargo, United States Family HealthCare Full timeJob DescriptionJob DescriptionDo you have a desire to help people? Our Enrollment Department assists Family HealthCare's diverse patient population with understanding and navigating through the jungle that is healthcare coverage. We are looking for an Enrollment Specialist to join our team.The Enrollment Specialist I is responsible for assisting patients...
-
Warranty Support Specialist
1 week ago
Fargo, United States RDO Equipment Company Full timeThis individual will perform functions to support the work order process, including but not limited to ensuring through the review process, that all charges related to Internal, Warranty, and PIP work orders, are posted properly and closed on a timel Support Specialist, Warranty, Support, Specialist, Customer Service, Monitoring, Business Services
-
Payment Support Specialist
2 weeks ago
Fargo, United States BNG Team Full time**Payment Support Specialist** at BNG Team Fargo, ND BNG Team (in a nutshell) is a technology solutions company. We exist to help small to medium-sized businesses achieve growth with payment processing solutions, point-of-sale systems, and automated billing software. Were passionate about hiring and developing hard-working people who align with our core...
-
Payment Support Specialist
4 days ago
Fargo, United States BNG Team Full time**Payment Support Specialist** at BNG Team Fargo, ND BNG Team (in a nutshell) is a technology solutions company. We exist to help small to medium-sized businesses achieve growth with payment processing solutions, point-of-sale systems, and automated billing software. Were passionate about hiring and developing hard-working people who align with our core...
-
Technical Support Specialist
3 weeks ago
Fargo, United States Razor Full timeJob DescriptionJob DescriptionSalary: At Razor Tracking, we feel it’s important to work where your value is appreciated, your talent is utilized, and where you love to go every day. We are a fast-growing, fun organization with competitive wages, flexibility, and opportunities for individual growth. Our web-based fleet tracking and operations system helps...
-
Information Technology Support Specialist
3 days ago
Fargo, United States Russell Tobin Full timeThe Information Technology team at Russell Tobin & Associates is supporting a top healthcare organization that has an opening for an IT Support Specialist.Location: Fargo, ND 58103Duration: 3 Months plusPay Range: $18/hr-$24/hr on W2 (DOE) Additional Info: Possibility for travel between client locations. Requirements:Bachelor’s degree required with a...
-
Information Technology Support Specialist
3 days ago
Fargo, United States Russell Tobin Full timeThe Information Technology team at Russell Tobin & Associates is supporting a top healthcare organization that has an opening for an IT Support Specialist.Location: Fargo, ND 58103Duration: 3 Months plusPay Range: $18/hr-$24/hr on W2 (DOE) Additional Info: Possibility for travel between client locations. Requirements:Bachelor’s degree required with a...
-
Biomedical Equipment Support Specialist
4 weeks ago
Fargo, North Dakota, United States Department Of Veterans Affairs Full timeSummary The Biomedical Equipment Support Specialist (BESS) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of medical equipment. Requires the application of engineering and mechanical concepts and methodology to provide lifecycle management and...
-
Concierge Specialist I
2 days ago
West Bend, United States SITE Staffing Inc. Full timePay Range: $20-24.00Position Type: Hybrid-Days in office will be determined by manager.10% extra night and weekend shift differentialsFlexible work scheduleInternal Growth opportunities availableAble to work 1-2 nights per week and occasional Saturdays (night shift is 11am-8pm and Saturdays is 9am - 1pm)This position will play a fundamental role in achieving...
-
Concierge Specialist I
3 days ago
West Bend, United States SITE Staffing Inc. Full timePay Range: $20-24.00Position Type: Hybrid-Days in office will be determined by manager.10% extra night and weekend shift differentialsFlexible work scheduleInternal Growth opportunities availableAble to work 1-2 nights per week and occasional Saturdays (night shift is 11am-8pm and Saturdays is 9am - 1pm)This position will play a fundamental role in achieving...
-
Concierge Specialist I
3 days ago
West Bend, United States SITE Staffing Inc. Full timePay Range: $20-24.00Position Type: Hybrid-Days in office will be determined by manager.10% extra night and weekend shift differentialsFlexible work scheduleInternal Growth opportunities availableAble to work 1-2 nights per week and occasional Saturdays (night shift is 11am-8pm and Saturdays is 9am - 1pm)This position will play a fundamental role in achieving...
-
Trucks Service Support Specialist
5 days ago
Fargo, United States RDO Truck Center Full time** Trucks Service Support Specialist** **Job Category****:** -Service **Requisition Number****:** TRUCK009830 Showing 1 location **Job Details** **Description** This individual will perform a variety of duties to assist the Service Department, including stocking and maintaining the tool inventory, properly identifying needed items, and locating parts for...
-
IT Support Specialist
6 days ago
West Olive, United States Elegant Enterprise-Wide Solutions, Inc. Full timeIT Support Specialist: Education/Requirements A bachelor's degree or equivalent experience in information technology, computer science, or a related field. Must have an A+, MCSA, or HDI Service Desk Certification or equivalent experience. Alternative certification of the organization’s service desk through the Service Desk Institute is also...
-
Manufacturing Engineer I
3 weeks ago
West Fargo, United States Marvin Full timeManufacturing Engineer I ID 2024-3766 Department Engineering Position Type Regular Location US-ND-Fargo/West Fargo Job Overview The Manufacturing Engineer supports the key fundamentals of manufacturing; Safety, Quality, Productivity and Cost Reduction initiatives through process development...
-
Manufacturing Engineer I
2 days ago
West Fargo, United States Marvin Full timeManufacturing Engineer I ID 2024-3766 Department Engineering Position Type Regular Location US-ND-Fargo/West Fargo Job Overview The Manufacturing Engineer supports the key fundamentals of manufacturing; Safety, Quality, Productivity and Cost Reduction initiatives through process development...
-
IT Support Specialist
18 hours ago
Fargo, United States Culinex Full timeIn this position, you will be responsible for supporting employees in their use of all software, hardware and networks used at the company. Your role will oversee our end user support function, manage the set up and termination of employee accounts and support strategic projects as assigned by our IT Director. This is an office-based position located at our...
-
IT Support Specialist
4 days ago
West Olive, United States MY3TECH INC Full time**Role: IT Support Specialist** **Location: West Olive, MI (Onsite)** **Long-term Contract** **Client: State of MI/County of Ottawa (Innovation and Technology Office)** - Must have an A+, MCSA, or HDI Service Desk Certification or equivalent experience. - Alternative certification of the organization’s service desk through the Service Desk Institute is...
-
Peer Support Specialist
2 weeks ago
West Plains, United States Ozarks Medical Center Full timeSUD Recovery Preferred An individual with lived mental health experience and/or in long term recovery from addiction.# The purpose of peer support services is to assist individuals served in their recovery from mental illness.# Peer support services are person-centered with a recovery focus.# Peer support services promote skills for coping with and managing...
-
IT Support Specialist
1 week ago
West Olive, United States Elegant Enterprise Wide Solutions, Inc Full time**IT Support Specialist: Education/Requirements**: - A bachelor's degree or equivalent experience in information technology, computer science, or a related field. - Must have an A+, MCSA, or HDI Service Desk Certification or equivalent experience. - Alternative certification of the organization’s service desk through the Service Desk Institute is also...
-
Peer Support Specialist
2 weeks ago
West Plains, United States Ozarks Medical Center Full timeAn individual with lived mental health experience and/or in long term recovery from addiction.# The purpose of peer support services is to assist individuals served in their recovery from mental illness.# Peer support services are person-centered with a recovery focus.# Peer support services promote skills for coping with and managing symptoms while...