Business Systems Analyst II- CRM
4 weeks ago
- Bachelor’s Degree or equivalent work experience in a related field required
- 5+ years’ Business Systems Analysis experience required
- 3+ years architecture/technical/functional/configuration experience with CRM required
- Intermediate Technical and administrative knowledge of CRM tools, Platforms and Trends required
- MS Dynamics CRM experience preferred
- Demonstrated ability to have successfully completed multiple implementations and/or platform upgrade
- Must be skilled in analytical techniques, practices and problem solving
- Exhibits prior and current technical expertise in web technology and the ability to learn new technology
- Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
- Proficiency with Microsoft Windows and Microsoft Office products required
- Capable of learning new systems and creating/implementing new system functionality
- Understands advanced internet and client/server architectures
- Possess intermediate knowledge of SQL and databases
- Detail oriented with excellent interpersonal communication skills
- Excellent customer service skills
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