Business Systems Analyst II- CRM

4 weeks ago


Cypress, United States Virtual Full time
  • Bachelor’s Degree or equivalent work experience in a related field required
  • 5+ years’ Business Systems Analysis experience required
  • 3+ years architecture/technical/functional/configuration experience with CRM required
  • Intermediate Technical and administrative knowledge of CRM tools, Platforms and Trends required
  • MS Dynamics CRM experience preferred
  • Demonstrated ability to have successfully completed multiple implementations and/or platform upgrade
  • Must be skilled in analytical techniques, practices and problem solving
  • Exhibits prior and current technical expertise in web technology and the ability to learn new technology
  • Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required
  • Proficiency with Microsoft Windows and Microsoft Office products required
  • Capable of learning new systems and creating/implementing new system functionality
  • Understands advanced internet and client/server architectures
  • Possess intermediate knowledge of SQL and databases
  • Detail oriented with excellent interpersonal communication skills
  • Excellent customer service skills


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