IT Application Test Supervisor

2 weeks ago

Los Angeles, United States California Fair Plan Assn Full time

POSITION SUMMARY

The IT Application Test Supervisor will apply subject matter expertise to oversee the testing process of services and products to ensure quality standards and project deadlines are met. The IT Application Test Supervisor will define, design, and deliver all testing work, including functional testing, system integration testing, regression, and support user acceptance testing. Additionally, this role will document queries, defects and provide adequate data to allow rapid resolution using DevOps, Agile methodologies, and best practices.

PRIMARY DUTIES & RESPONSIBILITIES

  • Manage the flow of day-to-day operations within the manual and automated functional testing teams.
  • Plan, develop, execute, and maintain test strategy across products and platforms of the Association.
  • Analyze all testing needs based on software code development for internal business units.
  • Manage the testing efforts of the team with timely escalation of software code failure for triage.
  • Work with internal and external stakeholders to triage and prioritize issues for resolution.
  • Agree on Sprint testing timelines through collaboration with business areas within the IT department: Infrastructure, Development (Software and Database), and Business Analysts to ensure established deadlines are met.
  • Provide leadership, support, and guidance to team members.
  • Monitor testing progress that meet software code deployment deadlines for the Duck Creek Technologies platform.
  • Define and schedule load testing for the Duck Creek Technologies production environment.
  • Create and distribute reports to executive leadership and management on testing efforts.
  • Communicate the status of testing initiatives, quality risks, dependencies, gaps, or issues to the stakeholder groups and lead triage meetings.
  • Establish, document, enhance QA processes, and train internal and external stakeholders on those processes.
  • Define quality metrics and implement measurements to determine testing efficiency
EDUCATION & EXPERIENCE REQUIREMENTS
  • Bachelor's degree in Information Systems or related discipline.
  • Minimum of 5 years' experience managing a testing team comprised of internal and external resources.
  • Solid hands-on experience with SAAS platforms, such as Duck Creek On-Demand and similar products (i.e., Guidewire)
  • Experience developing and executing comprehensive test plans and cases in Test Plans on various Test Management Tools.
  • Excellent organization, communication, leadership, project, and time management skills.

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