Intensive Case Management AmeriCorps

4 weeks ago

New York, United States International Rescue Committee Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Upon arrival to the United States and throughout their first few years, refugees and asylees face numerous hurdles to effectively navigate the US healthcare system and accessing important community health resources. The International Rescue Committee (IRC) works one-on-one with clients to meet each of their unique health needs. This AmeriCorps works in close coordination with the Intensive Case Management (ICM) team to address barriers to health and wellness for refugee and asylee clients, including those with serious medical and mental-health conditions, the elderly, LGBTI clients, single mothers, and victims of sexual and gender-based violence enrolled in the ICM program. The ICM AmeriCorps will be responsible for providing comprehensive support to ICM clients to address barriers to social determinates of health and barriers towards self-sufficiency. AmeriCorps gain valuable experience working with clients and interpreters of diverse cultural backgrounds, hone skills in case noting, gain an understanding of refugees' acute and chronic health concerns, and develop expertise in navigating the US medical system and Arizona's Medicaid.

This position is eligible for a biweekly stipend through Arizona Serve.

This is an in-person position.

RESPONSIBILITIES:

  • Conduct health and wellness client assessments 6 months, and 12 months after ICM enrollment
  • Develop individualized service plans based on client needs
  • Map community assets and help make referrals to community partners
  • Assist in scheduling and accompanying clients to health and wellness appointments as appropriate
  • Educate clients on U.S. healthcare and social service systems
  • Input client health and wellness information into IRC's database
  • Communicate client concerns with ICM staff and coordinate health and wellness service plan with supervisor
  • Assist with ensuring proper documentation of services and client case files
  • Other duties as assigned
Minimum Qualifications:
  • Pursuing a graduate or post-graduate degree in a related field, such as social work, public health, behavioral health, or possessing equivalent experience
  • Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds.
  • Strong organizational skills and attention to detail.
  • Understanding and ability to maintain strict confidentiality regarding client information.
  • Driver's license, personal vehicle, auto insurance, and clean driving record; willingness to transport clients in personal vehicle
  • Technology requirements: Interns will be required to use their own technology tools to work on virtual opportunities.
    IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.All personal devices must:
  • Be kept current with all operating system updates and security patches,
  • Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
  • Have lock screen set to 10 minutes or less with a password required to unlock the device
  • Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
  • Additional policy details will be discussed during orientation and training.

CLEARANCES:

All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. AmeriCorps are required to hold an Arizona State level one fingerprint clearance card.

COMMITMENT:

300 hours to be completed over the Fall 2024 and Spring 2025 semesters.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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