Tennis Shop Attendant

4 weeks ago


Colorado Springs, United States of the Gods Resort Full time

* Opens and closes the tennis shop according to procedure.

* Answers phones.

* Greets customers in a helpful, friendly manner using signature touch points.

* Promotes retail sales and assists customers with their purchases.

* Handles cash transactions. Maintains a bank. Makes cash drop.

* Handles credit card transactions. Obtains and ensures proper authorization.

* Receives, records, and prices the gift shop merchandise.

* Maintains the tennis shop in a clean, neat, and orderly fashion.

* Takes court reservations.

* Help be a liaison between members and coaches.

* Book private and group lessons for coaches.

* Keep a helpful eye on court usage and who is using the courts.

* Collect USTA fees and Nonmember fees.

* Assist with cleaning the tennis courts.

* Assist with indoor and outdoor court furniture.

* Help with signups for leagues and round robins.

* Deliver "I Am Proud" service standards and department-specific signature touch points.

* Establish cross-departmental channels of communication among teammates that are consistent and complete.

* Perform other duties as assigned.

* Interface positively with other departments, offering assistance when needed.

* Displays care in use of equipment and maintains an organized and professional work environment.

**Minimum Knowledge & Skills:** Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills. POS and Jonas experience will be helpful. **Formal Education and Job-Related Experience:** This position requires a minimum formal education of some high school and a minimum of less than six months job-related experience. Fine Motor Skills

X

Gross Motor Skills

X



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