Tennis Shop Attendant
4 weeks ago
* Opens and closes the tennis shop according to procedure.
* Answers phones.
* Greets customers in a helpful, friendly manner using signature touch points.
* Promotes retail sales and assists customers with their purchases.
* Handles cash transactions. Maintains a bank. Makes cash drop.
* Handles credit card transactions. Obtains and ensures proper authorization.
* Receives, records, and prices the gift shop merchandise.
* Maintains the tennis shop in a clean, neat, and orderly fashion.
* Takes court reservations.
* Help be a liaison between members and coaches.
* Book private and group lessons for coaches.
* Keep a helpful eye on court usage and who is using the courts.
* Collect USTA fees and Nonmember fees.
* Assist with cleaning the tennis courts.
* Assist with indoor and outdoor court furniture.
* Help with signups for leagues and round robins.
* Deliver "I Am Proud" service standards and department-specific signature touch points.
* Establish cross-departmental channels of communication among teammates that are consistent and complete.
* Perform other duties as assigned.
* Interface positively with other departments, offering assistance when needed.
* Displays care in use of equipment and maintains an organized and professional work environment.
**Minimum Knowledge & Skills:** Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills. POS and Jonas experience will be helpful. **Formal Education and Job-Related Experience:** This position requires a minimum formal education of some high school and a minimum of less than six months job-related experience. Fine Motor Skills
X
Gross Motor Skills
X
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