E-Commerce Material Control Clerk

Found in: Lensa US P 2 C2 - 2 weeks ago


Nashville, United States Ryman Hospitality Properties Full time

Job DescriptionAdhere to the company service basics while providing flawless service to online shopping guests via telephone and/or email correspondence.Provides polite and courteous service to all guests.Provides timely follow up with all customer communication, including emails and phone calls.Assists in providing timely fulfillment of orders placed through our online stores.Prepares all orders that are received via online stores for shipment, including but not limited to picking merchandise, preparing for shipment, applying shipping labels and the appropriate postage.Learns and knows the product collections that are carried in each location. Maintains proficiency in the stock we carry to better assist all guests.Provide the management team with customer comments and feedback about the merchandise, offerings and experiences of our online guests. Communicates any escalated Customer Service issues to the Warehouse Supervisor and E-Commerce Manager for timely resolution.Assists with physical inventory preparation in warehouse and performs tasks to maintain data integrity.Performs other duties as assigned.RequirementsEducationHS diploma or equivalent preferred.ExperienceAt least one year of experience in customer service or sales.Knowledge, Skills and AbilitiesMust possess an outgoing personality and aptitude for service.Must be a self-starter and a problem solver.Licenses / CertificationsThis position requires a pre-employment drug screening (4-panel: phencyclidine, cocaine,amphetamines, and opiates).



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    Found in: beBee S US - 2 weeks ago


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    Found in: beBee jobs US - 2 weeks ago


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