Assistant Store Manager

3 weeks ago

Kokomo, United States Shoe Carnival Full time

** Assistant Store Manager**

* 2148 East Boulevard, Kokomo, Indiana, United States, 46902

**Description:**

The Assistant Store Manager assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities.

* Demonstrates Total Customer Service Standards and leads by example.

* Follows Loss Prevention guidelines to deter theft and manage mismates.

* Manages daily responsibilities including sales and operational plans, store and department standards, and safety and loss prevention guidelines.

* Supervises associates and delegates tasks to ensure productivity, assists in conflict resolution, coordinates meals/breaks, and shares department successes and opportunities.

* Assists with timely administration of progressive discipline, interviews, timecard punch edits, report review, and communication.

* Ensures all claims of harassment and discrimination are immediately reported.

* Processes weekly truck shipments by unloading, scanning, detailing case contents, and supervising product placement.

* Assists in floor moves, merchandising, pricing, promotional displays and store housekeeping to ensure execution of company direction.

* Trains associates to ensure consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges.

* Provides overrides, performs safe and till counts, and reconciles cash settlements.

**Requirements:**

* 3-5 years of retail sales or customer service experience.

* Previous supervisory experience required; preferably in retail environment.

* Excellent verbal communication skills.

* Excellent active listening skills.

* Excellent sales and customer service skills.

* Ability to execute the concept by understanding and applying report(s) information.

* Ability to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion.

* Ability to manage, train, and mentor associates to assure company standards and processes are understood.

* Ability to work flexible schedules including nights, weekends and holidays.

**Total Rewards:**

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

* Competitive Pay

* Paid Time Off (Vacation & Sick Time)

* Comprehensive Medical, Dental, & Vision Benefits

* Flexible Spending Accounts

* Life, Disability, and Voluntary Benefits

* Employee Assistance Program

* 401(k) Retirement Plan

* Employee Stock Purchase Plan

* Employee & Family Discounts

* Relocation Opportunities

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