Customer Account Specialist
4 weeks ago
Date Posted: 04/09/2024
Hiring Organization: Rose International
Position Number: 461988
Job Title: Customer Account Specialist
Job Location: Richmond, VA, USA, 23231
Work Model: Hybrid
Shift: Training are 8:00am to 5:00pm. After Training from 8 - 5pm to 8:30 - 5:30pm.
Employment Type: Temporary
Estimated Duration (In months): 13
Min Hourly Rate ($): 19.50
Max Hourly Rate ($): 19.50
Must Have Skills/Attributes: Billing, Call Center, Utility
Job Description
**Only those lawfully authorized to work in the designated country associated with the position will be considered. **
**Please note that all Position start dates, and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements. **
Start Date: 06/18/2024
End Date: 06/28/2025
Work Location: Richmond, VA, 23231
Required Abilities:
Minimum 2+ years of experience in an inbound call center environment
It would be a plus to also have experience with utilities
Must have customer-facing experience (in person or phone): 2 years or more
Must have strong computer skills (Microsoft office, video conferencing, etc.)
Must be able to multi-task between activities and screens during customer interactions.
Experience working with the public where the customer experience is the main focus.
Credit check required.
Nice to Have Skills:
Bi-lingual is wonderful, but not required.
Roles and responsibilities:
Working as a part of the Customer Account Management team candidates will assist the company's residential customers with basic to complex residential inquiries to include: high bill inquiries, support/assistance to resolve customer inquiries, performs billing reconciliation through analysis and reconciliation to resolve the customer's needs, and provides detailed explanations/applications of electric rates to customers.
Client is looking for someone with experience in customer service with a drive and desire to become an established member of the team and who wants to advance and succeed as a part of Client Customer Account Management team for years to come.
Candidates should expect this position to help them grow and advance as a part of a team and be able to work independently as needed.
Education:
o HS/GED Required
o Associate degree prefer, not required
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
-
Accounts Receivable Specialist
2 days ago
Richmond, United States Empower Brands Full time**Accounts Receivable Specialist** The Accounts Receivable Specialist will be responsible for providing financial, administrative and clerical services and ensuring accuracy and efficiency of operations. The AR Specialist will process and monitor incoming payments and secure revenue by verifying and posting receipts. **Responsibilities**: - Prepares,...
-
Associate Accounts Receivable Specialist
1 week ago
Richmond, United States CoStar Group Full timeAssociate Accounts Receivable Specialist **Job Description**: **Company Intro**: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering...
-
Patient Accounts Specialist
2 weeks ago
Richmond, United States Foundations for Living Full timeResponsibilities One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year,...
-
Patient Accounts Specialist
1 day ago
Richmond, United States Foundations for Living Full timeResponsibilities One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year,...
-
Patient Accounts Specialist
1 week ago
Richmond, United States Atlantic Region CBO Full timeJob Description Responsibilities One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune corporation, annual revenues were $.3 billion in 3....
-
Patient Accounts Specialist
1 day ago
Richmond, United States Atlantic Region CBO Full timeJob Description Responsibilities One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune corporation, annual revenues were $.3 billion in 3....
-
Accounts Payable Specialist
1 week ago
Richmond, United States CARITAS Full timeAccounts Payable Specialist About Us United by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity. We are a family of four programs working to fill the gaps in the homeless services system: CARITAS Shelter, CARITAS Works, The Healing Place, and the CARITAS Furniture Bank. At CARITAS,...
-
Accounts Payable Specialist
6 days ago
Richmond, United States CARITAS Full timeAccounts Payable SpecialistAbout Us United by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity. We are a family of four programs working to fill the gaps in the homeless services system: CARITAS Shelter, CARITAS Works, The Healing Place, and the CARITAS Furniture Bank. At CARITAS,...
-
Customer Experience Specialist
3 days ago
Richmond, United States Faye Full timeFaye is looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space. We work in a fun, collaborative and...
-
Accounts Receivable Specialist
1 week ago
Richmond, United States OakBend Medical Center Full timeThe Accounts Receivable Specialist (A/R Specialist) has responsibility for effectively managing a portion of OakBend Medical Center's Accounts Receivable accounts, including third party payers, government payers, etc. This includes ownership of the timely and accurate collection, resolution and processing of accounts. The A/R Specialist will be an important...
-
Accounts Payable Specialist
1 week ago
Richmond, United States CARITAS Full timeJob DescriptionJob DescriptionAccounts Payable SpecialistAbout UsUnited by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity. We are a family of four programs working to fill the gaps in the homeless services system: CARITAS Shelter, CARITAS Works, The Healing Place, and the CARITAS...
-
Accounts Payable Specialist
21 hours ago
Richmond, United States CARITAS Full timeJob DescriptionJob DescriptionAccounts Payable SpecialistAbout UsUnited by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity. We are a family of four programs working to fill the gaps in the homeless services system: CARITAS Shelter, CARITAS Works, The Healing Place, and the CARITAS...
-
Customer Account Coordinator
1 month ago
Richmond, United States A&H Management Full timeJob DescriptionJob Description At A&H Management we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Account Coordinators...
-
Finance Customer Contact Center Specialist
2 weeks ago
Richmond, United States CoStar Group Full timeFinance Customer Contact Center Specialist **Job Description**: **Company Intro**: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering...
-
Customer Experience Specialist
1 week ago
Richmond, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
National Accounts Partner Network Specialist
1 month ago
Richmond, United States Summit National Accounts Full timeIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. National Accounts Partner Network Specialist Senior Management Richmond, VA, US 6 days ago Requisition ID: 3215 Summit National Accounts offers national and regional fire and life safety services through...
-
Customer Experience Specialist
1 week ago
Richmond, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
1 day ago
Richmond, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Accounts Payable Specialist
1 week ago
Richmond, United States CARITAS Full timeAccounts Payable SpecialistAbout UsUnited by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity. We are a family of four programs working to fill the gaps in the homeless services system: CARITAS Shelter, CARITAS Works, The Healing Place, and the CARITAS Furniture Bank.At CARITAS, you...
-
Accounts Payable Specialist
1 day ago
Richmond, United States CARITAS Full timeAccounts Payable SpecialistAbout UsUnited by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity. We are a family of four programs working to fill the gaps in the homeless services system: CARITAS Shelter, CARITAS Works, The Healing Place, and the CARITAS Furniture Bank.At CARITAS, you...