Retail Supervisor Coffee Fudge Shop

Found in: Lensa US P 2 C2 - 2 weeks ago

Queen Creek, United States Xanterra Full time

**Retail Supervisor Coffee Fudge Shop**

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

CAROUSEL_PARAGRAPH

* WILLIAMS, Arizona

* Retail

* 27503

* Full-Time Year-Round

** Share Job**

** Job Description**

**Overview**

If you love to create and make home-made fudge, specialty coffee, and creating legendary hospitality. Come join our team at The Grand Canyon Railway in the beautiful town of Williams located in the picturesque mountains of Northern Arizona. Grand Canyon Railway offers guests lodging, restaurants, and a top-notch retail experience. Not to mention daily train ride to the Grand Canyon Our employees are part of the Xanterra Travel Collection family offering eligible employees a full rewards benefit package, and lots more employee perks.

We are looking for Retail Supervisor for our Coffee and Fudge shop. This position is a full-time year round position in Williams, AZ. The Coffee and Fudge Retail Supervisor p rovides efficient check out service to Grand Canyon Railway Retail guests while maintaining superior guest service standards. Assist the Retail Manager in the operation of the retail store coffee and fudge shop, and will help train staff to superior standards.

**Responsibilities**

* The Retail Coffee and Fudge Shop Supervisor shall have the same duties and responsibilities as the Retail Coffee Shop Clerk, along with the following additional duties and responsibilities.

* Ensure all assigned duties are completed in properly and in a timely manner for shift to include other team members duties are being completed.

* Assist store management in the training of new Coffee and Fudge Shop clerks..

* Highly engaged with customers in counter and fudge sales.

* Learn confectioner's secrets for creating home-made style fudge, specialty coffees and other treats from our own special recipes

* Processes shop inventory orders and maintains adequate product. Including month end and service product inventory.

* Help with processing store paperwork and receive product.

* Assist with opening and closing duties as directed, including assisting clerks with deposits and drops.

* Maintain security at all times in the store.

* Ensure store is clean, mechandise stocked, and displays are well maintened.

* Lead by example with superior customer service skills.

* Other duties as assigned.

**Qualifications**

**Preferred Qualifications:**

* Previous Retail Working Lead experience in a Xanterra Company unit preferred.

* Have Managers Food Safety certification, or have the ability to obtain through company training.

* Previous Food & Beverage experience preferred.

* Verbal comprehension with an a ttention to detail to proper communicate and problem solve.

*Xanterra Parks & Resorts Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."*

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