GUCCI Client Advisor

3 weeks ago

East Rutherford, United States Gucci Full time
Summary
If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Job Description

Role Mission

The Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador", promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

Key Accountabilities
  • Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
  • Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;
  • Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;
  • Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;
  • Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
  • Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
  • Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;
  • Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;
  • Contribute to upholding the visual display of all products in accordance with Gucci visual standards;
  • Maintain a neat and organized understock and stock room;
  • Adhere to Gucci image standards and guidelines;
  • Follow all company policies and procedures.
Key Requirements
  • Bachelor's Degree preferred;
  • 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
  • Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;
  • Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;
  • Strong organization and follow-up skills are essential;
  • Accuracy and attention to detail;
  • Candidate should be team-focused with a desire to collaborate effectively;
  • Ability to work in a fast moving and dynamic environment;
  • High flexibility and ability to adapt to different customers;
  • Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.
Key Pillars for Ways of Working
  • Execute the mission of the role with a Radically Client-Centric mindset;
  • Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
  • Be Relentlessly Creative and approach challenges with an innovative mindset;
  • Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.
Key Behaviors to Amplify What We Do

Explore

Considerate Thinker
  • Sees the big picture and understands how own actions and decisions impact others and the organization as a whole
Solutions Developer
  • Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
Deliver

Accountable Achiever
  • Actively gets things done, raising the bar for performance, and taking accountability for own actions
Agile Advocate
  • Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
Connect

Connection Builder
  • Builds trust-based relationships across boundaries and encourages collaboration
  • Adapts own style to communicate impactfully
People Enabler
  • Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person's uniqueness
Build

Continuous Learner
  • Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort
Talent Builder
  • Provides constructive and on-going feedback, coaches and helps others to achieve their full potential
Work Authorization
  • Qualified candidates must have the proper work authorization to work in the United States


Accessibility

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Job Type
Regular

Start Date
2024-03-24

Schedule
Full time

Organization
Gucci America Inc.

  • GUCCI Team Manager

    1 month ago

    East Rutherford, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer...

  • GUCCI Team Coordinator

    1 month ago

    East Rutherford, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Team Coordinator- Back of House (BOH), you will be responsible for providing operational support to the business by overseeing an...

  • TEAM MANAGER

    4 weeks ago

    East Rutherford, United States GUCCI Full time

      Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest...

  • TEAM COORDINATOR

    4 weeks ago

    East Rutherford, United States GUCCI Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Team Coordinator- Back of House (BOH), you will be responsible for providing operational support to the...

  • TEAM MANAGER, OPERATIONS

    1 month ago

    East Rutherford, United States GUCCI Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Team Manager - Operations, you will be responsible for leading the store operations team/process to...

  • Client Advisor

    1 month ago

    East Rutherford, United States Dolce & Gabbana Full time

    Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available at our  American Dream Boutique . We are seeking an exceptional Client Advisor  with an established client portfolio and 3-5 years of previous Luxury Retail experience working for a luxury brand.  Main activities and responsibilities:  ...

  • Client Advisor

    3 days ago

    East Rutherford, United States Giorgio Armani Full time

    Client Advisor | A|X American Dream | Part-Time As an associate with Giorgio Armani Corporation, you will be part of a diverse team , who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit , passion for the brand, exemplify the company’s values and...

  • Client Advisor

    2 days ago

    East Rutherford, United States Tiffany & Co. Full time

    Overview We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated with a company that...

  • Client Advisor

    2 days ago

    East Rutherford, United States LVMH Full time

    Poste Overview We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated with a company...

  • Client Advisor

    2 days ago

    East Rutherford, United States LVMH Full time

    Poste Overview We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated with a company...

  • Beauty Advisor

    1 day ago

    East Rutherford, United States Sephora Full time

    Job ID: 247698Store Name/Number: NJ-American Dream (1224)Address: 1 Meadowlands Plaza, Space #C246, East Rutherford, NJ 07073, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularBeauty Advisor As a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of...

  • Client Advisor- Hamptons

    3 days ago

    East Hampton, United States Valentino Full time

    WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy, and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe is nourished through passion,...

  • Client Advisor- Hamptons

    3 days ago

    East Hampton, United States Valentino Full time

    WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy, and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe is nourished through passion,...

  • Client Advisor- Hamptons

    2 days ago

    East Hampton, United States Valentino Full time

    WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy, and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe is nourished through passion,...

  • Private Client Financial Advisor

    3 days ago

    East Canton, United States CFA Institute Full time

    Description At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial...

  • Service Advisor

    1 week ago

    East Brunswick, United States Quality Chevrolet NJ Full time

    Job Description Job Description Job Summary We are looking for an experienced Service Advisor at Quality Chevrolet NJ to provide excellent customer service to our clients. The Service Advisor will be responsible for assisting customers in selecting the best service option for their vehicles, scheduling appointments, updating customer information, ordering...

  • Established Financial Advisor

    1 week ago

    East Peoria, United States HR Full Circle Consulting LLC Full time

    Job Description Job Description We are partnering with Merrill Wealth Management on an opportunity for an established, growth-minded Financial Advisor in central Illinois or Iowa. Here are a few of the extraordinary advantages of being on the Merrill team. Contact me to find out more and decide whether Merrill might be right for your business and your...

  • Comfort Advisor

    1 week ago

    East Brunswick, United States Gold Medal Full time

    **Comfort Advisor** **Responsibilities** - Meet with homeowners and provide estimates based on homeowner wants and needs - Provide written options to every customer and explain the options fully to their satisfaction - Meet and/or exceed budgeted sales goals through top performance and commitment - Communicate proper operation and owner's maintenance of the...

  • Automotive Service Advisor/writer

    1 month ago

    East Providence, United States Grieco Toyota Full time

    Full Job Description Overview: **CONSIDER A CAREER WITH US!** **We are GRIECO TOYOTA!** We are part of the fast growing Automotive Dealer in Rhode Island retail sales and service. We are looking for an **Experienced Top Performing Service Advisor**: - one that is ready to take their career to the next level with the highest volume Toyota Dealership in the...

  • Business Solutions Advisor

    1 week ago

    East Brunswick, United States Bank of America Full time

    Business Solutions Advisor - East Brunswick Financial Center page is loaded Business Solutions Advisor - East Brunswick Financial Center Apply locations East Brunswick time type Full time posted on Posted Yesterday job requisition id 24015460 Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the...