Internal Investigator

Found in: Lensa US P 2 C2 - 2 weeks ago

Pasadena, United States Unavailable Full time
Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.  Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.  Overview

East West Bank is currently looking for an Internal Investigator for our Legal Department. The Internal Investigator will perform complex investigations related to internal employee fraud, abuse, and misconduct, I.D. theft, safe deposit claims and other employee related wrongful activities. The ideal candidate for this role is familiar with bank operations procedures and investigations related to fraud, including but not limited to, loan and various other bank related operations, products and services.  The individual will also conduct escalated and specialty investigations in addition to standard loss referral claims. The Internal Investigator will report directly to a senior level manager of the Legal Department.

Responsibilities
  • Responsible for the investigation of internal employee fraud, misconduct, abuse, and other employee related wrongful activities with minimal supervision.
  • Prepare and thoroughly document factual and impartial findings in a timely and professional manner.
  • Ensures significant investigative issues and/or trends are identified and escalated.
  • Create and maintain a professional relationship with federal, state, and local law enforcement agencies and peers at other financial institutions to facilitate investigations.
  • Conduct interviews of a highly sensitive nature with both customers and employees to determine facts and obtain statements.
  • Maintain thorough understanding of current bank regulations, bank policies and procedures.
  • Document results of investigations on case management system and meet reporting requirements of both internal and external entities.
  • Prepares required reports in compliance with established regulatory requirements and awareness of bank policies.
  • Suggest revisions to policies and procedures to facilitate loss prevention.
  • Maintains relationships with key business partners and ensures proper internal parties are engaged during the course of investigations.
  • Documents cases thoroughly and making appropriate reports, filings/notifications.
  • Participate in litigation activities.
  • Travel, as necessary.
Qualifications
  • Bachelor’s degree or 5-10 years of internal investigations experience
  • Professional Certification (Certified Fraud Examiner) a plus but not required.
  • Strong understanding of consumer loans, commercial loans, bank operations, policies, procedures, systems, and operating rules
  • Strong knowledge of investigative techniques, evidence gathering and interviewing skills
  • Excellent oral and written communication
  • Strong attention to detail  
Compensation The base pay range for this position is USD $75,000.00/Yr. - USD $110,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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