![Randstad Digital Americas](https://media.trabajo.org/img/noimg.jpg)
Network Operations Center Engineer
1 month ago
*Prior service US Military personnel with RF and/or SATCOM expertise are highly encouraged to apply**
*NO sub-vendor arrangements are permissible*
ROLE DESCRIPTION SUMMARY
As a [Global Support Engineer], you will be a customer-focused professional that provides leadership
and technical expertise in the support of customers and services. You are highly motivated,
disciplined, dedicated to making a positive difference, obsessed with customer success, driven to
provide an extraordinary customer experience, and willing to assist and help other team members
reach their highest potential.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
? Provide exceptional customer support and serve as the main point-of-contact and facilitate all
communications between customers, vendors, internal and external fix agents necessary to
resolve highly technical issues
? Provide Level I technical support
? Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic
and customer connections are operational with minimal degradation or outages as specified
in Service Level Agreements (SLA)
? Ensure all events are properly documented, escalated and reported. Initiate timely technical
and management escalation as required
? Ability to gather, organize, and analyze large amounts of data with speed and accuracy as
well as detect relationships and make decisions using sound methodical judgment
? Effective time management skills, takes initiative in the absence of direction and exercises
independent judgment without constant supervision
? Ability to multitask by managing, tracking, and resolving multiple issues simultaneously
? Excellent written, verbal and electronic communications skills necessary to manage the high
volume of telephone calls and email involving highly technical issues
COMPETENCIES
? Customer Service
? Multi-tasking/Time Management
? Oral and Written Communication
QUALIFICATIONS & EXPERIENCE
Required
? A.S. Degree in Telecommunications, Information Technology, or Engineering
? 1+ years of technical support experience in the satellite or wireless communications industry
? Must be able to work 12 hour rotating shifts that may include nights, weekends and holidays
? Proficiency in English required (proficiency in other languages is highly desirable
Preferred
? Juniper (JNCIA, JNCIS) or Cisco Certified Network Associate (CCNA) Certification
? Technical support experience in a networking operations environment
? Microsoft Applications Proficiency (Access, Excel, PowerPoint, Outlook, Visio, Word)
? Fundamental knowledge of Network Management Systems (Compass, Dataminer, EM7, HP
OpenView, Nagios, Netcool, SATNMS, ZenOSS)
-
Network Operations Center Engineer
2 months ago
Bristow, United States Randstad Digital Americas Full time*Prior service US Military personnel with RF and/or SATCOM expertise are highly encouraged to apply***NO sub-vendor arrangements are permissible* ROLE DESCRIPTION SUMMARYAs a [Global Support Engineer], you will be a customer-focused professional that provides leadershipand technical expertise in the support of customers and services. You are highly...
-
Preschool Center Director
4 weeks ago
Bristow, United States The Learning Experience #140 Full timeBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Role: Preschool Center DirectorWe are looking for a...
-
Preschool Center Director
2 weeks ago
Bristow, United States The Learning Experience #140 Full timeBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Role: Preschool Center DirectorWe are looking for a...
-
Venue Operations
2 weeks ago
Bristow, United States Live Nation Worldwide, Inc. Full timeJob Summary: The Role: Maintain facility landscaping to including planting, pruning, mowing, string trimming, and backpack blowing Maintain paper product stocking needs through the building Operate Equipment such as pressure washers, outdoor vacuums, golf carts, and tractors Perform regular preventative Maintenance on machines, equipment, and...
-
Venue Operations
2 weeks ago
Bristow, United States Live Nation Worldwide, Inc. Full timeJob Summary: The Role: Maintain facility landscaping to including planting, pruning, mowing, string trimming, and backpack blowing Maintain paper product stocking needs through the building Operate Equipment such as pressure washers, outdoor vacuums, golf carts, and tractors Perform regular preventative Maintenance on machines, equipment, and...
-
Forklift Operator
3 weeks ago
Bristow, United States PODS Enterprises, LLC Full timeJob DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIESOperate the forklift to load and unload containers from local delivery and inter-franchise drivers, new container inventory, repositioning and customer access; load trucks for first route & stage IF and accessFollow AM SOP by printing routes & pulling ancillary when assignedAssist Market...
-
Forklift Operator
2 weeks ago
Bristow, United States PODS Full timeESSENTIAL DUTIES AND RESPONSIBILITIES Operate the forklift to load and unload containers from local delivery and inter-franchise drivers, new container inventory, repositioning and customer access; load trucks for first route & stage IF and access Follow AM SOP by printing routes & pulling ancillary when assigned Assist Market Manager with routing Insure...
-
Campus Operations Tech
7 days ago
Bristow, United States YOUTH FOR TOMORROW NEW LIFE CENTER INC Full timeJob DetailsJob Location YFT Bristow HQ - Bristow, VA Position Type Full Time Travel Percentage Negligible Job Shift Day Job Category Nonprofit - Social Services Description Youth For Tomorrow is a 501 (c) (3) and a faith based, non-profit organization, founded in 1986 by Hall of Fame Football Coach Joe Gibbs. The organization is large, diverse, experienced...
-
Campus Operations Tech
4 days ago
Bristow, United States YOUTH FOR TOMORROW NEW LIFE CENTER INC Full timeJob DetailsJob Location YFT Bristow HQ - Bristow, VA Position Type Full Time Travel Percentage Negligible Job Shift Day Job Category Nonprofit - Social Services Description Youth For Tomorrow is a 501 (c) (3) and a faith based, non-profit organization, founded in 1986 by Hall of Fame Football Coach Joe Gibbs. The organization is large, diverse, experienced...
-
Site Scheduler
1 month ago
Bristow, United States Aegis Project Controls Full time**Project Controls Engineer** At Aegis you will join the finest project controls company in the USA and work on important projects where you can make a difference. At Aegis we focus on only one thing, providing the finest project controls services in the world. We’re committed to providing our clients with top-notch professionals to help keep construction...
-
Growth Marketing Specialist
3 weeks ago
Bristow, United States Lambert Home Inspections Full timeWelcome to Lambert Home Inspections, where we're not just about inspecting homes, we're about crafting experiences that resonate. Our team operates with the creativity and dynamism of your favorite pop songs, weaving stories and connections with every interaction. Join our squad and let's create magic together in the real estate world! **Primary...
-
Venue IT Support Representative
4 weeks ago
Bristow, United States Live Nation Full timeJob Summary: Responsibilities: As a Venue IT Support Representative, the successful candidate will Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff. Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote...
-
Venue IT Support Representative
2 weeks ago
Bristow, United States Live Nation Full timeJob Summary: Responsibilities: As a Venue IT Support Representative, the successful candidate will Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff. Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote...
-
Certified Nurse Assistant
2 weeks ago
Bristow, United States Rainbow Health Care Community & Rainbow Assisted Living Community Full timeAt Rainbow Health Care Community, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Rainbow Health Care Community partners with a vast network of skilled nursing centers across 3 states to support our...
-
Certified Nurse Assistant
1 week ago
Bristow, United States Rainbow Health Care Community & Rainbow Assisted Living Community Full timeAt Rainbow Health Care Community, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Rainbow Health Care Community partners with a vast network of skilled nursing centers across 3 states to support our...
-
Certified Nurse Assistant
2 weeks ago
Bristow, United States Rainbow Health Care Community & Rainbow Assisted Living Community Full timeAt Rainbow Health Care Community, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Rainbow Health Care Community partners with a vast network of skilled nursing centers across 3 states to support our...
-
Housekeeping Assistant
1 day ago
Bristow, United States MGM Healthcare Full timeAt Rainbow Health Care Community, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Rainbow Health Care Community partners with a vast network of skilled nursing centers across 3 states to support our...
-
Housekeeping Assistant
2 days ago
Bristow, United States MGM Healthcare Full timeAt Rainbow Health Care Community, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Rainbow Health Care Community partners with a vast network of skilled nursing centers across 3 states to support our...
-
Environmental Compliance Manager
7 days ago
Bristow, United States Gpac Full timeEnvironmental Compliance ManagerExciting Opportunity: Lead and oversee the dynamic growth of an environmental compliance department within a well-established engineering company, proudly certified as a Minority owned for 64 years. The Environmental Compliance Manager role entails managing and conducting E&S and stormwater inspections on construction projects...
-
Lead - Weekend Day Shift
31 minutes ago
Bristow, United States GXO Logistics Full time**Logistics at full potential.** At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build...