Remote Bilingual Customer Service Agent

3 weeks ago

Chesapeake, United States Disabled Veteran Solutions Full time

14.00-14.50 per hour | Chesapeake, VA, USA | Hourly | Full Time Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits. At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional customer service. With this position, representatives will provide customer service and work to resolve customer inquiries. You will utilize your skills with every contact to achieve the following: • Responds to inbound call inquiries. • Assist callers navigating/troubleshooting equipment and open escalated technical support tickets when necessary. • Assist callers with scheduling appointment times at selected locations. • Open escalated technical support tickets when necessary. • Responsible for creating and maintaining excellent documentation of all calls, questions, complaints, etc • Initiates outbound calls to respond to inquiries and to follow-up with previous contacts. • Responds to all inquiries in a professional, friendly, and timely manner. Requirements: • Ability to work remotely, including reliable, high-speed Internet; the ability to troubleshoot common computer issues; and a private, dedicated workspace is required. • Must have a computer (laptop or desktop, Mac and Chromebooks are not compatible with platform), monitors, and a USB-wired headset. • Minimum of High School diploma required: additional education preferred. • Must be able to successfully pass criminal background check. • Clear and concise verbal communication skills • Ability to build rapport with callers. • Must be available between the hours of 9am - 9pm EST, Monday-Friday. Position start date: 4/15/2024 • Bilingual in English and Spanish. While DVS employment is open to all, DVS desires to reward Veterans and Military Families for their service by offering meaningful and respect-filled employment. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. About Disabled Veteran Solutions Disabled Veteran Solutions is a nationally recognized provider of outsourced business process outsourcing services with a dedication to high standards of excellence. As a Service-Disabled Veteran Owned Small Business, service and quality are central to our mission. Additionally, adaptability and experience provide the edge which makes Disabled Veteran Solutions extremely successful in exceeding client expectations.

  • Remote Bilingual Customer Service Agent

    2 weeks ago

    Chesapeake, United States Disabled Veteran Solutions Full time

    14.00-14.50 per hour | Chesapeake, VA, USA | Hourly | Full Time Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits. At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional...

  • Customer Relations Representative

    3 days ago

    Chesapeake, United States Jenel Smith - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include...

  • Marketing Representative

    3 days ago

    Chesapeake, United States Sharon Lynch - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Marketing Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...

  • Customer Relations Representative

    14 hours ago

    Chesapeake, United States James Rogers - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceROLE DESCRIPTION:James Rogers - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team...

  • Agent's Executive Assistant

    4 days ago

    Chesapeake, United States Zach Fuhrmann - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Executive Assistant - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Agent's Executive Assistant

    3 days ago

    Chesapeake, United States Zach Fuhrmann - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Executive Assistant - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Receptionist - State Farm Agent Team Member

    3 days ago

    Chesapeake, United States Jenel Smith - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Telemarketer - State Farm Agent Team Member

    3 days ago

    Chesapeake, United States Jenel Smith - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services.Work with the agent to help manage the website...

  • Account Associate

    3 days ago

    Chesapeake, United States Brett Pendergast - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Remote Customer Service Representative

    2 weeks ago

    Chesapeake, United States Disabled Veteran Solutions Full time

    16.00-16.50 per hour | Chesapeake, VA, USA | Hourly | Full Time The start date for this position is 6/24/2024. Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To...

  • Customer Service Representative

    4 days ago

    Chesapeake, United States The Michelle Martin Group Full time

    Job DescriptionJob DescriptionSalary: $15+Join us as a Customer Service Representative, first point of contact for customers!As a Customer Service Representative (NO cold calling), you'll be the primary point of contact, delivering top-notch service. Your helpful communication skills and ability to problem solve quickly and efficiently will assist in...

  • Licensed Insurance Customer Service

    3 days ago

    Chesapeake, United States Garry Campbell - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable...

  • Account Manager

    5 days ago

    Chesapeake, United States Garry Campbell - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...

  • Account Manager

    3 days ago

    Chesapeake, United States Garry Campbell - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...

  • Account Manager

    3 days ago

    Chesapeake, United States Zach Fuhrmann - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Chesapeake , VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Zach Fuhrmann - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Account Manager

    3 days ago

    Chesapeake, United States Joe Sictor - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementPaid time offProfit sharingTraining & developmentROLE DESCRIPTION:As a Account Manager - State Farm Agent Team Member for Joe Sictor - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified...

  • Insurance Account Representative

    3 days ago

    Chesapeake, United States Jenel Smith - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Insurance Account Representative

    5 days ago

    Chesapeake, United States Jenel Smith - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Representatives-remote

    1 day ago

    Chesapeake, United States Sutherland Full time

    **Company Description** Can you deliver exceptional service and solutions to customers through inbound calls and chat in a high-energy **work from home** environment? Are you an active listener who can leverage probing questions to provide solutions? Do you have an enthusiastic personality and possess a strong attention to detail? Do you live in...

  • Remote Sales

    2 weeks ago

    Chesapeake, United States The Mendicino Agency Full time

    Job DescriptionJob DescriptionInsurance BrokerWork remote from anywhere, part-time or full-time, set your own schedule, and build your own agency, with no limits on your income. Experience welcome not required. This is a 1099 independently contracted commission selling position. You will be selling life insurance products from the confort of your home, to...