Retail Operations Manager

4 weeks ago

Des Moines, United States Northern Tool Full time

Description Are you a determined leader with a knack for driving efficient operations? Our retail stores are the heart of our business. The

store

leadership team keeps our store running smoothly for our customers

as well as

our employees. In fact, our leaders combine their love of tools,

business,

and service to create an environment where everyone can boldly build whats next for them. Were you

Made

F

or This

? Key

r

esponsibilities: Deliver knowledgeable customer service while maintaining a store that is clean,

safe,

and stocked with the products our customers want and need. Manage

a team of

C

ashiers and

S

tockers to drive efficiencies in the execution of all processes and programs related to inventory, merchandising, safety, asset protection, cashiering and money handling to achieve team and overall store goals. Under guidance from the Store Manager, facilitate

the

hiring process, training and performance management for

C

ashier and

S

tocking

A

ssociates. Actively seek to minimize shrinkage of inventory and protect the store against shoplifting and internal theft. Serve as Manager on Duty (MOD)

as assigned

, including being responsible for opening and closing the store according to established policies and procedures. What

y

oull

b

ring to the

t

able

: High school education or equivalent required, 2 years

of

college or related technical training

preferred. 2

years

of

related

retail

experience

. Previous supervisory experience

preferred. Ability to lead, guide and mentor store

employees. Strong customer service, decision

-

making

and problem-solving skills

. Knowledge of tools and equipment admired, but not

required. Ability to lift up-to 70 lbs. About Us At Northern Tool + Equipment weve created a problem-solvers paradise. A place where both pros

who need the perfect tool to expertly finish the job, and do-it-yourselfers, who are looking for the right tool along with a bit of guidance, feel right at home.

Our blueprint for success is

Made

F

or This

. Were poised to create a world-class customer experience while we strive to enter new markets and drive growth through exceptional customer insight. The plan is well on its way to resounding success, with over 130 retail stores across 24 states, plus a selection of products from the top national brands, and the addition of global manufacturing operations designed to create our own specialized tools and equipment. Weve always had a way of either seeing whats next, or defining

it, but we need great people to grow along with u

s.

We're looking for p

eople who have the mindset of putting the customer first

; t

eam members

who

are ready to equip every problem solver

who

walks through our doors with the right tools and advice to tackle the tough jobs well

; and i

ndividuals who are ready to help us boldly build whats next. Recently recognized by Forbes as a Top Midsize Employer in 2023, we proudly offer

: A comprehensive benefits package to cover healthcare,

retirement,

and wellness programs to help you be your best self financially and physically. Flexible

s

cheduling

:

Our stores are open 7am

7pm on weekdays

and shortened hours on weekends,

so you can be home when it counts most. 20%

d

iscount starting day one Daily Pay

:

H

ave the flexibility to be paid daily 401K with

E

mployer Match Holiday Pay

(Closed Thanksgiving, Christmas

Day

,

and

Easter) Start

e

arning PTO

i

mmediately

.

#J-18808-Ljbffr

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