Teller - Lancaster Memorial Drive Office

3 weeks ago

Lancaster, United States Scopeair Full time

** Teller - Lancaster Memorial Drive Office**

**Job Category****:** Branch Delivery **Requisition Number****:** TELLE003403 Showing 1 location **Job Details**

**Description**

**RESPONSIBILITIES**

* Ensure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and services

* Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactions

* Complete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledge

* Project the banks professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues

* Protect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity

* Cross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and supplies

* Complete periodic in-store communication and promotion activities specific to the office, if applicable

* Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks

* Maintain an awareness of and adhere to Banks compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

* Other duties as assigned

Experienced tellers may also assume the following responsibilities:

* Review, complete and assist customers with basic lending applications including consumer loans and personal loans

* Communicate recommendations for improved work flow and service to customers

* Assist Head Teller with daily branch operations duties such as vault and cash ordering

* Complete training in and utilize Contact Management and Customer Relationship Management (CRM) tools

**DESIRED KNOWLEDGE, SKILLS AND ABILITIES**

* Well-developed knowledge of the banking center functions, banking products and related services

* Active listening skills with an ability to proactively identify and recommend products and services

* Ability to handle potentially stressful situations and offer resolution

* Professional communication style and ability to effectively complete aisle visits, store announcements and other activities specific to the office

* Able to execute branch functions at the highest service level, including cash handling and branch security

* Capacity to analyze a situation and make appropriate decisions

* Demonstrated ability to coordinate multiple tasks, work well under pressure and in a fast-paced environment

* Basic to intermediate proficiency in Microsoft Word, Excel, and Outlook

* Ability to work independently and handle basic customer issues

* Deliver a consistent, high level of service within Service Excellence standards

**EDUCATION AND EXPERIENCE**

* Must possess High School Diploma or equivalent

* Experience with Park National Corporation and affiliate policies, procedures and specific operational procedures preferred

* 1 year or more of banking experience preferred

* Prior cash handling, sales or customer service experience required

**SCHEDULE**Lobby Office hours are Monday through Friday 9am to 6pm and Saturday 9am to 3pm. Drive thru hours are Monday through Friday 8am to 7pm, Saturday 8am to 3pm and Sunday 11a - 3p. *This office is considered an "Extended Hours" office, therefore associates receive an extra $1.00 premium pay per hour in addition to their hourly base pay.*

A minimum 37.5 hours is required to maintain eligibility for full-time status.

Generally the position will require 37.5 - 40 hours per week. The average number of Saturdays per month is 2 and Sundays is 1**.**

**Skills**

**Preferred**

**Problem Solving** *Novice* **Communication** *Novice* **Cash Handling** *Novice* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Education**

**Required**

High School or better.

**Experience**

  • Executive Director Lancaster Heart

    1 hour ago

    Lancaster, United States Lancaster General Health Full time

    **Summary** Regular business hours **Job Description** **POSITION SUMMARY:** Oversees development and implementation of business, marketing and operating plans for service lines. Accountable for financial performance, quality improvement and continuous improvement to meet targeted medical, clinical and operating outcomes. **ESSENTIAL FUNCTIONS:** ...

  • Executive Director Lancaster Heart

    1 hour ago

    Lancaster, United States Lancaster General Health Full time

    Summary Regular business hours Job Description POSITION SUMMARY: Oversees development and implementation of business, marketing and operating plans for service lines. Accountable for financial performance, quality improvement and continuous improvement to meet targeted medical, clinical and operating outcomes. ESSENTIAL FUNCTIONS: Qualified individuals...

  • Customer Service Specialist- Lancaster Physicians For Women

    1 hour ago

    Lancaster, United States Lancaster General Full time

    Summary4 days/week Monday through Thursday 9:00am-5:30pm Job Description HOURS: 32/hrs/wk- Monday through Thursday 9:00am- 5:30pm. No weekends. No holidays.POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and...

  • Bilingual Teller

    4 days ago

    Lancaster, United States Fulton Bank Full time

    This is a **full-time** career opportunity (approximately 40 hours per week ) based out of our **Manor Shopping Center** financial center in **Lancaster, PA**. Must be available to be scheduled around branch operation hours (no Sundays). The **Bilingual Teller** is responsible for providing an exceptional Financial Center customer experience with passion...

  • Neurologist

    17 hours ago

    Lancaster, United States Lancaster General Health Full time

    Summary Job Description The Neuroscience Institute at Penn Medicine Lancaster General Health is seeking a Geriatric Neurologist to join their growing team in Lancaster, PA. Join a group of well-trained, collegial board certified neurologists and skilled APP's in caring for an interesting, diverse population in our busy clinic. Candidates must be BE/BC in...

  • Practice Nurse

    24 hours ago

    Lancaster, United States Lancaster General Health Full time

    SummaryPenn Medicine LGHP OB/GYN is seeking a Practice Nurse to join our OB/GYN team. Our team provides special, quality care that encompasses preconception care through childbirth and delivery-with gynecology, which covers all areas of women's health. Hires will benefit from joining a team-oriented group, focused on providing excellent patient care to a...

  • Practice Nurse

    13 hours ago

    Lancaster, United States Lancaster General Health Full time

    SummaryPenn Medicine LGHP OB/GYN is seeking a Practice Nurse to join our OB/GYN team. Our team provides special, quality care that encompasses preconception care through childbirth and delivery-with gynecology, which covers all areas of women's health. Hires will benefit from joining a team-oriented group, focused on providing excellent patient care to a...

  • Practice Nurse

    1 day ago

    Lancaster, United States Lancaster General Health Full time

    SummaryPenn Medicine LGHP OB/GYN is seeking a Practice Nurse to join our OB/GYN team. Our team provides special, quality care that encompasses preconception care through childbirth and delivery-with gynecology, which covers all areas of women's health. Hires will benefit from joining a team-oriented group, focused on providing excellent patient care to a...

  • Substitute Office Assistant

    4 weeks ago

    Lancaster, United States LANCASTER CITY SCHOOLS Full time

    Lancaster City Schools Human Resources Office Posting August 7, 2023 Classified Vacancy Notice: Job Title: Substitute Office Assistant Location: District Duties and Responsibilities: Answer phone inquiries, direct calls, and provide basic building in Office Assistant, Substitute, Office, Assistant, Education, Business Services

  • ED Customer Service Specialist Lancaster General Hospital

    23 hours ago

    Lancaster, United States Lancaster General Health Full time

    Summary Job Description POSITION SUMMARY: Provides complete and accurate patient identification, arrival, registration, insurance verification and visitor management within the Emergency Department. Capable of coordinating and communicating effectively during increased volumes, with complex patients or medical/social situations. HOURS: Full Time (36...

  • Guest Services Representative

    1 day ago

    Lancaster, United States Lancaster General Full time

    Summary Job Description POSITION SUMMARY: Provide premier customer service greeting guests, giving appropriate information, direction or assistance according to hospital policies and procedures. These areas pledge to support and advance the Mission and the Vision of the department to deliver superior service through excellence in personal performance and a...

  • Customer Service Specialist- Lancaster Physicians For Women

    2 hours ago

    Lancaster, United States Penn Medicine Lancaster General Health Full time

    Summary4 days/week Monday through Thursday 9:00am-5:30pmJob DescriptionHOURS: 32/hrs/wk- Monday through Thursday 9:00am- 5:30pm. No weekends. No holidays.POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and...

  • Patient Safety/Regulatory/Quality Report Analyst/Developer- Diagnostic Imaging

    1 hour ago

    Lancaster, United States Lancaster General Health Full time

    **Summary** **Job Description** **Job Title: Patient Safety/Regulatory/Quality Report Analyst/Developer- Diagnostic Imaging** **This position is located in Lancaster, PA.** **This position is a primarily a Monday-Friday dayshift position with occasional evening/early morning hours when necessary. This individual travels will rotate to a couple of sites...

  • Teller/Client Service Rep

    13 hours ago

    Lancaster, NH, United States Woodsville Guaranty Savings Bank Full time

    Woodsville Guaranty Savings Bank is a community bank in New Hampshire that serves the financial needs of businesses and consumers in the area. Currently, we are looking for a full time Teller/Backup CSR at our Lancaster Office. Process customer transactions efficiently while providing superior customer service. Offer products and service solutions. ...

  • Guest Services Representative

    1 day ago

    Lancaster, United States Lancaster General Full time

    Summary Job Description POSITION SUMMARY: Provide premier customer service greeting guests, giving appropriate information, direction or assistance according to hospital policies and procedures. These areas pledge to support and advance the Mission and the Vision of the department to deliver superior service through excellence in personal performance and...

  • Guest Services Representative

    1 day ago

    Lancaster, United States Lancaster General Full time

    Summary Job Description POSITION SUMMARY: Provide premier customer service greeting guests, giving appropriate information, direction or assistance according to hospital policies and procedures. These areas pledge to support and advance the Mission and the Vision of the department to deliver superior service through excellence in personal performance and...

  • Pulmonary Equipment Aide-2

    1 day ago

    Lancaster, United States Lancaster General Full time

    Summary Job Description Job Title: Pulmonary Equipment Aide Location: Lancaster, PA. 1.0 FTE, Full time, evening shift. 40 hrs/week, 2pm - 10pm. Monday-Friday. NO weekends. One summer and one winter holiday per year. POSITION SUMMARY: The Pulmonary Equipment section cleans and processes equipment in the Department of Pulmonary Medicine. Responsible for...

  • Customer Service Representative/Teller

    1 week ago

    Lancaster, United States Community First Bank Full time

    Community First Bank of Lancaster, WI is seeking a part-time Customer Service Representative/Teller. Do you love working in customer service but want better hours and better pay? Are you looking for an opportunity to start building a career in the financial industry? This position offers a competitive hourly wage, depending on experience. If you are...

  • Licensed Practical Nurse

    10 hours ago

    Lancaster, United States Lancaster General Health Full time

    **Summary** **Job Description** Job Description **LOCATION** : Lancaster, PA **HOURS** : Full-Time (32 hours per week). Day Shift (Monday through Friday). No weekends or holidays required. **POSITION SUMMARY:** To provide nursing services to patients at a provider's office. Patient care includes care to patients in following age group: pediatric...

  • Teller

    1 month ago

    Lancaster, United States Fulton Bank Full time

    Value Proposition: Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...