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Bilingual Teller

4 months ago

Lancaster, United States Fulton Bank Full time

This is a **full-time** career opportunity (approximately 40 hours per week ) based out of our **Manor Shopping Center** financial center in **Lancaster, PA**. Must be available to be scheduled around branch operation hours (no Sundays).

The **Bilingual Teller** is responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities.

**The role requires fluency in the Spanish language; must be able to read, write and speak the language.**

**Responsibilities**
- Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
- Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
- Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
- Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.

**Qualifications**

Education
High School Diploma or equivalent. (preferred)
Experience
6 to 12 months customer service experience. (required)

Req 20287

**Benefits**:

- 401(k)
- 401(k) 5% Match
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Referral program
- Tuition reimbursement
- Vision insurance
- Volunteer time off
- Wellness program

Experience level:

- Under 1 year

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person