Sr. Business System Analyst

3 weeks ago

Austin, United States Epicor Inc Full time


As part of the Operations Technology team within Epicor's Business Operations organization, the Business Systems Analyst, Sr manages our business system implementations for the Finance organization, including deploying new systems and enhancements. The Business Systems Analyst, Sr will identify process improvements, create requirements documentation, and serve in a support role for various aspects of our systems. They will understand the needs within the business and will use best-practice methodologies to collaborate with members of the IT department to translate these into technical solutions.

What you will be doing:

  • Collaborate directly with business representatives within the Business Ops, Finance, and Accounting organizations to define ERP system needs, understand and document requirements, and translate those requirements into detailed functional plans for technical design and development
  • Partner with the IT organization to define implementation plans, estimate level of effort, determine timelines, coordinate testing handoffs, and ultimately deliver the solution to production
  • Proactively identify and recommend ways to improve quality and optimize processes for the organization within our business systems
  • Maintain Epicor system-related operations processes
  • Manage and respond to certain system issues submitted via support tool. Oversee support and issue resolution for Epicor users
  • Develop custom data extracts and reports in reporting tools like Tableau
  • Organize and direct the implementation of change management requests related to critical enhancements or new builds

What you will likely bring:

  • 4+ years of experience implementing ERP-Finance solution/modules of Tier 1/Tier 2 ERP systems.
  • Experience with self-service ETL/visualization tools (Tableau, Noetix, Power BI)
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
  • Professional presence and demeanor in both communication and presentation skills. Excellent verbal and written skills are essential
  • Excellent analytical thinking and creative problem-solving skills with a strong grasp of technical concepts
  • Ability to work across different platforms and applications, participate in multiple projects, and balance the needs of multiple stakeholders
  • Experience collaborating with others across departments including Finance, IT, etc. at all levels to deliver shared results
  • Customer Service Orientation - Consistently meeting and anticipating the needs of internal customers and fostering positive working relationships

The Finance Team

You'll find a strong sense of community, collaboration, and cross-functional partnering within the Epicor Finance and Accounting organization. With Epicor being an eager company, you will play a key role in supporting mergers and acquisitions and strategic financial activity globally. We are rapidly expanding and looking for exceptional talent to join our team in all of our Epicor offices.

About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

We're truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

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