Fraud Investigations Associate

4 weeks ago


Redwood Falls, United States Minnwest Bank Full time

Reports to: Senior Fraud Analyst Locations available: Big Stone City, Eagan, Ortonville, Redwood Falls, or Waseca Position Summary/Purpose: Minnwest is seeking an individual for a full-time Advanced Fraud Investigations Associate position in multiple Minnwest locations. Position is responsible for assisting in the monitoring of and the investigative with customers pertaining to fraudulent activity; providing Minnwest Bank customers with a professional and courteous knockout experience when dealing with suspicious activity. Execution of required actions to resolve customer issues and ensure risk mitigation, working to recover losses and maintain adequate controls. Must be professional, welcoming and responsive through all communication channels. This position is the embodiment of Minnwest s four core values: (1) the customer is our FIRST priority, (2) we will keep all the commitments we make, (3) we are the people who get things done, (4) we will work together as a team.



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