Application Support Analyst

4 weeks ago

Milwaukee, United States Advocate Aurora Health Full time
Department:

10206 Advocate Aurora Health Corporate - Accounts Payable

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

M-F 8 - 5

Analyzes data, business workflows, and business processes, to define, design, and leverage software applications, solutions, and business processes which meet the requirements of existing systems as well as new product implementation. Serves as a liaison between operations, information services, system users and vendors, and acts as a consultant on issues related to the application(s). Works closely with technical and application staff to insure successful implementation and maintenance of business applications and/or programs, including education, training, and follow-up.

Identifies, maps, measures, analyzes and improves clinical and business processes, problems and requirements for assigned application(s). Performs current and future workflow analysis and maps out critical business processes using industry standards and best practices. Develops test plans, tests cases, and test scripts to validate performance of clinical/business functions. Conducts effective unit, integration, and end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes.

Facilitates clinical/business practice processes which result in successful software transitions and system utilization. Identifies and analyzes opportunities for application product development, optimization and technical improvements/changes that foster streamlined and integrated workflows. In collaboration with information technology, translates user requirements into functional design specifications and reviews with users to insure accuracy. Ensures accurate data maintenance and reviews the technological impact of business requirements. Develops and maintains process documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes change and quality control documentation using department standards.

Reviews data integrity and audits reports to identify/resolve potential issues, and analyzes opportunities for system process improvements and/or product development. Collaborates with information technology to implements changes. Performs data analysis to support data requirements and initiatives. Develops end user training/education modules, and delivers training on system capabilities/functionalities as appropriate to the product or application, and related systems. Assists users in using the full functionality of the application(s) and process flow. Evaluates training effectiveness, maintains and updates training curriculum as needed.

Consults with providers, leadership, physicians, and other clinicians to identify problems and resolutions related to equipment, applications, and functionality. Provides input into project timelines. Ensures projects are completed successfully within deadlines.
Scheduled Hours
M-F 8 - 5

Licenses & Certifications

None Required.

Degrees

Bachelor's Degree (or equivalent knowledge) in Business Management.

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.

Required Functional Experience

Typically requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation with experience in the specific function/area supported. Preferred experience with ERP, business support and reporting structures.

Knowledge, Skills & Abilities

Experience in functioning as the interface between application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user training/education.Basis knowledge of managing applications and technical components of assigned applications(s) including basic hardware, operating systems and database.Project management experience with ability to use project management software.Demonstrated analytical skills necessary to make sound recommendations based on data analysis, and clinical user needs, assuring maximum productivity, and continuous process improvement.Demonstrated ability to balance multiple tasks, be detail and results oriented, set appropriate priorities and accomplish assignments in a thorough and timely fashion. Strong organizational, problem and issue resolution skills. Ability to gather and organize data.Strong communication skills.Intermediate computer skills including experience in using the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and experience with large scale automated systems.Basic understanding of change management practices and procedures.

Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.

  • Applications Support Analyst

    1 day ago

    Milwaukee, United States Solve IT Strategies, Inc. Full time

    Job DescriptionJob DescriptionSolve IT Strategies is looking for an Applications Support Analyst. This role is located at Milwaukee, WI 53215.Must have skills/background: advanced SQL sills, reports developer/workday, Workday background, Workday Financial MngtThe Main Responsibilities of a person are:Identifies, maps, measures, analyzes and improves clinical...

  • IT Applications Analyst

    1 week ago

    Milwaukee, United States WEC Energy Group Full time

    WEC Energy Group is one of the nation’s largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.WBS, a subsidiary of WEC Energy Group,...

  • IT Applications Analyst

    1 week ago

    Milwaukee, United States WEC Energy Group Full time

    WEC Energy Group is one of the nation’s largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.WBS, a subsidiary of WEC Energy Group,...

  • Associate IT Analyst, Engineering Applications

    4 days ago

    Milwaukee, Wisconsin, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Associate IT Analyst, Engineering Applications

    3 days ago

    Milwaukee, United States Komatsu Full time

    Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...

  • Analyst, Application Support Engineer

    2 days ago

    Milwaukee, United States Webster Bank Full time

    If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people firstdoing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities....

  • Customer Support Analyst I

    5 days ago

    Milwaukee, United States Agfa HealthCare Full time

    JOB REQUIREMENTS: , is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...

  • Customer Support Analyst Tier I

    4 days ago

    Milwaukee, Wisconsin, United States Agfa HealthCare Corporation Full time

    Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...

  • Customer Support Analyst Tier I

    4 days ago

    Milwaukee, Wisconsin, United States Agfa HealthCare Corporation Full time

    , is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging...

  • Client Support Analyst

    3 days ago

    Milwaukee, United States Direct Supply Full time

    Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Client Support Analyst position, you'll provide outrageous customer service through end-user support of client technology. This...

  • Client Support Analyst

    4 days ago

    Milwaukee, Wisconsin, United States Direct Supply Full time

    Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.In the Client Support Analyst position, you'll provide outrageous customer service through end-user support of client technology. This role will...

  • Customer Support Analyst Tier I

    3 days ago

    Milwaukee, United States Agfa HealthCare Corporation Full time

    Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...

  • Programmer Analyst Senior

    2 weeks ago

    Milwaukee, United States ASSOCIATED BANK NA Full time

    JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. We invite you to view the opportunity...

  • GRC Analyst

    3 days ago

    Milwaukee, United States CliftonLarsonAllen Full time

    JOB REQUIREMENTS: CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise...

  • Financial Analyst

    4 days ago

    Milwaukee, United States Johnson Controls Full time

    What you will do We are hiring a Metro Financial Analyst. This individual works in amongst a team of other analysts, supporting the monthly reporting and analysis process, weekly forecast, financial quarterly forecasts, annual budgeting, and outlook process. The financial analyst will provide support including preparing the input to financial presentations,...

  • Credit Analyst

    6 days ago

    Milwaukee, United States Bank of Montreal Full time

    Application Deadline:06/26/2024 Address:790 N Water Street. Job Family Group:Commercial Sales & Service. BMO Correspondent Banking builds long-term relationships that provide banks with solutions to help them improve efficiency, better serve their cl Credit Analyst, Analyst, Skills, Credit, Technology, Banking

  • Bilingual Financial Analyst

    1 month ago

    Milwaukee, United States United Community Center Full time

    Job DetailsLevel Experienced Job Location United Community Center - Milwaukee, WI Position Type Full Time Education Level 4 Year Degree Travel Percentage None Job Shift Day Job Category Accounting DescriptionPRIMARY FUNCTION: To provide support to the accounting department functions of this premier nonprofit agency. The right candidate will be responsible...

  • Business Analyst Consultant

    3 days ago

    Milwaukee, United States CapB InfoteK Full time

    For one of our ongoing multiyear projects we are looking for a Business Analyst Cosultant out of Milwaukee, WI. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to...

  • Business Analyst

    2 weeks ago

    Milwaukee, United States Penn Foster Inc Full time

    The Business Analyst reports to the Manager of Business Automation & UX. The Business Analyst is responsible for analyzing and optimizing Rite-Hite’s information systems including but not limited to manufacturing, sales & services systems. You will collaborate with cross-functional teams to gather and analyze data, identify areas for improvement, and...

  • Retail Banking Senior Analyst

    1 week ago

    Milwaukee, United States ASSOCIATED BANK NA Full time

    ASSOCIATED BANK NA Retail Banking Senior Analyst MILWAUKEE , Wisconsin Apply Now JOB REQUIREMENTS: At Associated Bank we strive to create an inclusiveculture where different perspectives are valued and recognized asstrengths critical to our success. If you thrive in an environment whereyour growth and development are encouraged and supported, thenAssociated...