IAM SailPoint Support Analyst

2 weeks ago


Reston, United States Technology Ventures Full time
IAM SailPoint Support Analyst -
Job Description
About the Role:
  • This team is looking for a detailed orientated person to execute data processes. They need to be able to follow directions on the processes that they are taught.
Responsibility
  • Assist internal customers in resolving access issues, run L1 processes, access bulk loads.
  • Ensure that L1 processes are in compliance with audit.
Skills required
  • 1-3 years of related experience
  • Technical and Business Experience in IAM world - Specifically with SailPoint IIQ
  • Implementing and Managing IAM Governance Solutions
  • Experience in IAM Operations - Issues Triaging, User Communication, Solution Implementation
  • Analytical Background
  • Operational background
  • Microsoft Suite Applications
  • SharePoint
  • Data Analysis
  • Excellent communication skills
  • Excellent time management skills
  • Experience in customer service
  • Attention to detail
  • Problem Solving and Process Improvement knowledge
  • Experience with SailPoint administration (Nice to have but not required)
  • Experience with Data Analysis

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