Support Specialist
3 weeks ago
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Clinical Support Specialist to join our team Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program. Job Summary The Clinical Support Specialist (CSS) role is responsible for providing on-site job training to new team members, floor support to staff in need of assistance with navigation of the Epic electronic health record, workflow education, and communication of optimization enhancements. The CSS works closely with operations, Epic analysts and/or IT teams in identifying, troubleshooting, and resolving technical or end user issues with the Epic EHR. The CSS assists with training to end users in their respective region and works in conjunction with counterparts in this role for each region. Primary Functions and Accountabilities in addition to their current role Job training for new team members, utilizing standard workflows as developed through clinical operations Gain a detailed understanding of Epic to maximize the benefits of the electronic health record (EHR) for workflows in the department Assist in rolling out standard workflows as developed Monitor end user workflows to identify trends in efficiency with use of Epic Report technical or end user issues to the analyst team using the ServiceNow helpdesk ticketing system Assist analyst team with resolving end user reported issues by providing onsite outreach Recommend enhancements to end user workflows Serve as a resource for staff using Epic applications and workflows in their assigned support areas by being approachable, and available Assist with scheduling and setting up workspace for Epic training courses for staff within assigned region Assist with ongoing individual staff training sessions Serve as a project advocate to generate enthusiasm and excitement for the change Perform additional responsibilities as assigned Knowledge/Skills/Abilities: Proficient computer and typing skills Knowledge in general medical terminology, orthopaedic conditions and treatments, and clinical workflows unique to an independent musculoskeletal practice Organizational skills with focus on tracking end user performance and improving workflows with use of the EMR Skill in establishing and maintaining effective working relationships with physicians, physician assistants, nurse practitioners, physical therapists, occupational therapists, office managers, and clinical staff Ability to communicate effectively, both verbally and in writing Ability to work in a fast-paced environment Ability to provide reliable transportation. Position Requirements: Currently employed in position with 2 years experience preferred. Must be in good standing with attendance, work effort and peer relationships Trained in the relevant Epic applications Some travel within region may be required Employment Type: Full Time
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Test Support Specialist
1 month ago
Reston, United States Ampcus Incorporated Full timeTitle: Test Support Specialist Location: Remote Work Duration: 2 months assignment with the possibility of extension Objective 1: Need roughly 5 Test Support Specialists to call principals to communicate crucial steps that their teachers need to take (despite numerous email attempts) to ensure that Capstone students attain an AP score. The deadline for...
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Test Support Specialist
5 hours ago
Reston, United States Ampcus Incorporated Full timeTitle: Test Support Specialist Location: Remote Work Duration: 2 months assignment with the possibility of extension Objective 1: Need roughly 5 Test Support Specialists to call principals to communicate crucial steps that their teachers need to take (despite numerous email attempts) to ensure that Capstone students attain an AP score. The deadline for...
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IT Support Specialist
2 weeks ago
Reston, United States Intone Networks Full timeThe client is seeking two entry-level contractors to add to their hardware asset management efforts. These individuals will follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop. These individuals will spend the 15-mins guiding the user over the phone...
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Helpdesk / IT Support Specialist
2 weeks ago
Reston, United States CompuGain LLC Full timeDescription:We are seeking two entry-level contractors to add to hardware asset management efforts.These individuals will follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop. These individuals will spend the 15-mins guiding the user over the phone with...
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IT Support Specialist
1 day ago
Reston, United States Technology Ventures Full timeThe client is seeking two entry-level contractors to add to their hardware asset management efforts. These individuals will follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop. These individuals will spend the 15-mins guiding the user over the phone...
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IT Support Specialist
9 hours ago
Reston, United States Technology Ventures Full timeThe client is seeking two entry-level contractors to add to their hardware asset management efforts. These individuals will follow a set of procedures to work off a list of end-users to schedule appointments, coordinate a 15-min call with the end-user to transition them to a laptop. These individuals will spend the 15-mins guiding the user over the phone...
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Peer Support Specialist
3 days ago
Reston, Virginia, United States Fairfax County Government Full timeJob AnnouncementThis is an exciting entry level opportunity working on the Emergency Services & Crisis Care Team.At the Merrifield Crisis Response Center (MCRC), we are committed to providing immediate support and resources to individuals experiencing behavioral health crises. Our team consists of dedicated professionals, including military veterans, who are...
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Peer Support Specialist
8 hours ago
Reston, Virginia, United States Fairfax County Government Full timeJob AnnouncementThis is an exciting entry level opportunity working on the Emergency Services & Crisis Care Team.At the Merrifield Crisis Response Center (MCRC), we are committed to providing immediate support and resources to individuals experiencing behavioral health crises. Our team consists of dedicated professionals, including military veterans, who are...
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Designated Support Specialist, Manufacturing
4 weeks ago
Reston, United States psg Full timeJob Requisition ID # 21 WD 52975 Position Overview Autodesk Global Product Support is looking for highly motivated trusted advisors to help our Enterprise customers optimize their product investment and achieve measurable business outcomes. If you ha Support, Design, Manufacturing, Specialist, Customer, Business Services, Staffing
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Designated Support Specialist, Manufacturing
7 hours ago
Reston, United States psg Full timeJob Requisition ID # 21 WD 52975 Position Overview Autodesk Global Product Support is looking for highly motivated trusted advisors to help our Enterprise customers optimize their product investment and achieve measurable business outcomes. If you ha Support, Design, Manufacturing, Specialist, Customer, Business Services, Staffing
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Software Application Support Specialist
7 days ago
Reston, United States Cornerstone Defense Full timeLocation: Reston, VirginiaType: ContractJob #3044Title: Software/Application Support Specialist *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of...
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Help Desk Support Specialist
2 weeks ago
Reston, United States Cimarron Software Services Full time**Job Details** **Help Desk Support Specialist - (BHDSS011822)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Help Desk Support Specialist Location Reston, VA 20190 US (Primary) Job Type Short-Term # of Hires Needed 2 Education High School / GED Travel None Security...
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IT Specialist
1 week ago
Reston, United States AmeriCorps Full time** IT Specialist (Customer Support)** **Department of the Interior** ** Caribbean-Florida Water Science Center** **Location** Few vacancies in the following location: + **Duties** **As a IT Specialist (Customer Support) within the Caribbean- Florida Water Science Center, some of your specific duties will include:** * Provides routine advice and guidance on...
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Training/Logistics Specialist
2 weeks ago
Reston, United States R3 Strategic Support Group Inc Full timeWorksite: Explosive Ordnance Disposal Training and Evaluation Unit ONE, Naval Base Point Loma.Status: Full-TimeClearance: SecretDate Added: May 16, 2024Job Summary:The Training/Logistic Specialist will support EODTEU ONE Training Teams, Bomb Shack and Supply Division providing needed logistic support and requirements.Duties and Responsibilities:Manages the...
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Enterprise Support Specialist
1 week ago
Reston, United States Qualtrics Full timeAt Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...
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Enterprise Support Specialist
14 hours ago
Reston, United States Qualtrics Full timeAt Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,...
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Training/Logistics Specialist
2 weeks ago
Reston, United States R3 Strategic Support Group Inc Full timeWorksite: Explosive Ordnance Disposal Training and Evaluation Unit ONE, Naval Base Point Loma. Status: Full-Time Clearance: Secret Date Added: May 16, 2024 Job Summary: The Training/Logistic Specialist will support EODTEU ONE Training Teams, Bomb Shack and Supply Division providing needed logistic support and requirements. Duties and...
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IT Specialist
1 week ago
Reston, United States AmeriCorps Full time** IT Specialist (Customer Support)** **Department of the Interior** ** Caribbean-Florida Water Science Center** **Location** Few vacancies in the following location: + **Duties** **As a IT Specialist (Customer Support) within the Caribbean-Florida Water Science Center, some of your specific duties will include:** * Provides routine advice and guidance on...
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IT Specialist
14 hours ago
Reston, United States AmeriCorps Full time** IT Specialist (Customer Support)** **Department of the Interior** ** Caribbean-Florida Water Science Center** **Location** Few vacancies in the following location: + **Duties** **As a IT Specialist (Customer Support) within the Caribbean-Florida Water Science Center, some of your specific duties will include:** * Provides routine advice and guidance on...
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Enterprise Monitoring
1 month ago
Reston, United States CGI Group, Inc. Full timeEnterprise Monitoring & Support Specialist II Position Description CGI has an immediate need for an Enterprise Monitoring & Support Specialist II to join our team in Reston, VA, Plano, TX, Troy, AL or Columbia, SC. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage...