Medical Assistant I

4 weeks ago


Boston, United States Boston Children's Hospital Full time
Job Posting Description

The Medical Assistant is responsible for the following:
  • Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
  • Responds to variations in patient volume, provider ability, and resources (e.g., early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.
  • Maintains communication with patients, families, and providers regarding delays and schedule interruptions.
  • Prepares exam room for each patient in accordance with needs of patient's visit.
  • Escorts patient to exam room and prepares patient for provider visit.
  • Checks to ensure patient comfort, privacy, and safety.
  • Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history. Interviews the patient to obtain data.
  • Records patient's stated level of pain and performs other screening tools to include fall risk, abuse, neglect, tobacco usage, etc.
  • Performs and records vital signs (blood pressure, pulse, temperature, height, and weight).
  • Performs routine tests that may include, but are not limited to: electrocardiogram, vision and hearing screening, and collection of specimens for lab testing.
  • May perform phlebotomy.
  • Prepares specimens for transports as needed.
  • Where appropriate, and as governed by clinic protocols, performs collection of specimens and/or perform nasopharyngeal swabbing for COVID-19 testing under the authority and supervision of a licensed health care provider or licensed health care professional.
  • Reviews list of medications with patient.
  • Notifies provider of patient requests for referrals and prescription renewals Performs Point of Care Testing (POC) as ordered, including Urine dips, HCG testing, Strep A, HGB A1C, and glucose testing.
  • Performs daily/monthly quality assurance for POC as outlined in hospital policy and procedures.
  • Ensures the necessary supplies and equipment are ready for the provider's use during the visit
  • Assists chaperones providers/nursing staff with physical exams, treatments, and procedures as necessary.
  • Uses proper techniques and procedures for hazardous waste disposal, universal precautions, and body mechanics.
  • Maintains clinic rooms according to Infection Prevention's policy.
  • Participates in prescription management tasks, including prior authorization.
  • Under the direction of provider, clinical leadership, administrative leaders orders supplies.
  • Monitors supply inventory for clinic and orders supplies as needed.
  • Stocks, maintains, and rotates supplies in clinic rooms daily according to clinic demands.
  • Monitors expiration dates.
  • Maintains medical equipment.
  • At the direction of a provider, participates in telephone screening and follow-up communications with patients and/or families.
  • Participates in unit-specific quality improvement projects, i.e., hand washing audits, time-outs, refrigerator/medication logs, daily/monthly code cart checks.
  • Active participant in unit meetings.

The Medical Assistant must have the following:
  • High School diploma/GED or equivalent required
  • Medical Assistant certification within 12 months of employment through one of the following: CCMA, CMA, CMAC, NCMA, RMA required.
  • Graduate of a medical assistant program preferred.

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