WFS SSVF Housing Specialist Lead

2 weeks ago

Spokane, United States Goodwill Industries of the Inland Northwest Full time

Closes: 5/19/24Employment Benefits: NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.Summary:Provide Supportive Services to Veterans and their families in the Supportive Services to Veterans Families (SSVF) grant-funded program. Provide direct supervision to Housing Specialist Team members who execute Individual Housing Plans that enhance housing security to eligible participants through direct and indirect service provision in Goodwill and partner agencies. Travel required using company and/or personal vehicle. Must have valid driver's license, clean driving record, and proof of personal auto insurance. Must successfully pass driver record and background check. Supervisory Experience:Will supervise a minimum of 6 SSVF Housing Specialist team members. Provide oversight, training, support, and required documentation as requested by the WFS Program Manager.Education and/or Experience: Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.Essential Duties and Responsibilities include the following: Effectively assist participants in achieving housing stability.Ensure all staff are trained to explain and provide written information on coordinated entry process to eligible and ineligible Veterans so they may access as many resources as possible. Review data obtained from interview for completeness and accuracy. Revise, as necessary.Ensure staff are trained to properly collect and enter data. Retrain, as necessary.Understand and perform duties within compliance with State and Federal Fair Housing Laws.Use informal community networks to locate housing and make referrals, as needed, in support of Individual Housing Plans.Explain and provide written information on coordinated entry process to eligible and in eligible veterans so they may access as many resources as possible.Participate in meetings, staffing, and other activities as directed to promote and review the effectiveness of Individual Housing PlansConduct other services and activities in concert with Department of Veterans Affairs, Supportive Services for Veterans Families program guide, and at the direction of Goodwill Program Manager.Assist with the development and implementation of programs and services.Assist with screening of referrals for appropriate program and service options.Establish and maintain good working relationships with participants, referral agencies, landlords, and all team members.Follow up on housing specialist team members' progress, provide encouragement as needed.Ensure all paperwork and related activities are current, accurate, and in compliance. Includes case notes, and other documentation required by the program or Goodwill management.Enter required data into ETO database in a timely and accurate manner.Stay informed of state and federal laws affecting the organization and the people it serves. Submit data for continuous improvement of the outcome reporting system, as requested.Attend meetings, conferences, training, and workshops, as approved or required by supervisor. Make recommendations to supervisory staff on necessary changes in policy or management style. Seek new sources of revenue, upon request.Provide services in accordance with Goodwill policies, CARF standards, and principles of safety. Assist in developing natural support for participants.Assist participants in achieving the highest level of independent functioning while receiving services.Facilitate Person Centered Planning to determine housing goals, recommend appropriate services to achieve goals, and oversee the program and goals agreed upon. Revise as necessary.Model appropriate work behaviors and interpersonal skills.Inform business, labor, and the general public about Goodwill services and available potential employees.Work collaboratively with Workforce and Family Services to provide participant services.Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.Properly wear and maintain all required Personal Protective Equipment (PPE).Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.Comply with and promote good safety practices. Maintain an orderly work area. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).Other duties as assigned.

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