Lead Case Manager
2 weeks ago
Lead Case Manager
Summary
**Title:** Lead Case Manager
**ID:** 5709
**Department:** Operations
**Location:** Greensboro, NC
Description
**Job purpose**
The Lead Case Manager is responsible for coordinating and overseeing other case managers and family reunification services for children in an on-site childrens residential facility. Functions as a liaison with other Leads and Case Managers. Responsible for the safe and timely release of all children to appropriate care. They ensure contractual requirements and client expectations are met.
**Duties and responsibilities**
+ Coordinates with other case managers for family reunification services for children.
+ Initiates and maintains direct contact with each child and the childs family while in order to efficiently advance the childs family reunification and release the child from the facility.
+ Identifies potential family members or other sponsors for reunification.
+ Oversees the timely release or discharge of children to identified family members or authorized caregiver/custodian and documents the provision of services in each childs case file.
+ Supports family members or other sponsors to assist them with understanding the process and the childs needs.
+ Oversees documents assessments in accordance with policies and procedures.
+ Reports significant incidents in accordance with policies and procedures.
+ Works closely with ORR, other Case Managers, and counselors to coordinator care and to ensure communication.
+ Maintains the Database in accordance with ORR policies and procedures.
+ Other duties as assigned by supervisor.
**Other Duties**
+ Experience working with traumatized/exploited minors and minors with behavioral problems.
+ Demonstrate ability to support a diverse group of clients, including refugees or other minority families.
+ Aptitude to work cross-functionally with other personnel and social service agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment.
+ Experienced and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks.
+ Works closely with counselors and care coordinators to ensure communication.
+ Ability to work independently in the field and exercise a high level of confidentiality.
+ Knowledge of state, community, and agency resources for victims of abuse (preferred).
+ Duties are performed via a government approved computer system. Employees are required to possess strong computer skills in MS Word and excel.
+ Perform related duties as assigned, within your scope of practice management reserves the right to revise these duties as necessary.
+ Assist in vetting sponsors nationwide.
**Qualifications**
+ Bilingual in Spanish and English.
+ Bachelors degree in Social Work or an equivalent degree in Psychology, Sociology, or other relevant Behavioral Science
+ Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills.
+ Proficiency with computer and common office equipment, as well as with MS Office products required.
**Preferred Qualifications**
+ 2+ years of demonstrated supervisory experience and unification management work.
+ ORR experience (Preferred)
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