Case Manager

3 weeks ago


Greensboro, United States 8-koi Full time

Case Manager

Summary

**Title:** Case Manager

**ID:** 5708

**Department:** Operations

**Location:** Greensboro, NC

Description

**Job purpose**

The Case Manager is responsible for coordinating case management and family reunification services for children in an on-site childrens residential facility. Responsible for the safe and timely release of all children to appropriate care. They ensure contractual requirements and client expectations are met.

**Duties and responsibilities**

+ Coordinates case management and family reunification services (remotely) for children.

+ Initiates and maintains direct contact with each child and the childs family while in order to efficiently advance the childs family reunification and release the child from the facility.

+ Identifies potential family members or other sponsors for reunification.

+ Facilitates the timely release or discharge of children to identified family members or authorized caregiver/custodian and documents the provision of services in each childs case file.

+ Supports family members or other sponsors to assist them with understanding the process and the childs needs.

+ Conducts and documents assessments in accordance with policies and procedures.

+ Reports significant incidents in accordance with policies and procedures.

+ Works closely with counselors and care coordinators to ensure communication.

+ Maintains the Database in accordance with ORR policies and procedures.

+ Other duties as assigned by supervisor.

**Other Duties**

+ Experience working with traumatized/exploited minors and minors with behavioral problems.

+ Demonstrate ability to support a diverse group of clients, including refugees or other minority families.

+ Aptitude to work cross-functionally with other personnel and social service agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment.

+ Experienced and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks.

+ Works closely with counselors and care coordinators to ensure communication.

+ Ability to work independently in the field and exercise a high level of confidentiality.

+ Knowledge of state, community, and agency resources for victims of abuse (preferred).

+ Duties are performed via a government approved computer system. Employees are required to possess strong computer skills in MS Word and excel.

+ Perform related duties as assigned, within your scope of practice management reserves the right to revise these duties as necessary.

+ Assist in vetting sponsors nationwide.

**Qualifications**

+ Bilingual in Spanish and English.

+ Bachelors degree in Social Work or an equivalent degree in Psychology, Sociology, or other relevant Behavioral Science

+ Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills.

+ Proficiency with computer and common office equipment, as well as with MS Office products required.

**Preferred Qualifications**

+ 1+ years of demonstrated experience in case, unification management work.

+ Case Management Wellness Check, call center experience (Preferred)

+ ORR experience (Preferred)


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