Front of House Manager
4 weeks ago
If you have a passion for friendly people, made from scratch food, craft beer and cocktails, and a hospitality background, we want to talk to you
Full service management experience is required.
Responsibilities include:
- Recruiting, selecting and developing a competent team of store personnel who lead the industry in customer service
- Maintaining adequate inventory levels to ensure out of stocks are eliminated and inventory turns are realized at least once monthly-this is especially important on bottled beer and liquor items since that's where most of our inventory sits the longest
- Industry-leading training
- Managing employee relations by effectively communicating with staff using various styles of approach depending on the individual
- Maintaining store conditions that meet or exceed company goals
- Analyzing financial and accounting reports
- Controlling expenses such as food cost, inventory, cash control, payroll, etc. to at or below company budget guidelines
- Posting staff schedules within the company's timeline
- Completing recurring tasks on or before scheduled deadlines
- Maintaining a professional image at all times towards customers and staff
- Providing Excellent Customer Service at all times
- Run great shifts
- Proven success in leadership of high-volume full-service restaurants
- Leadership qualities that motivate and develop a high-achieving team
- Exceptional customer service
- Lead the restaurant team by setting them up for success, leading by example, setting high standards and delegating to & developing people
- Create a safe, fun and clean environment in which employees will thrive and guests will return and recommend us to their friends
- Meet expectations in sales, costs, quality, hospitality, cleanliness, etc.
- Ensure the safety and security of employees, guests and company assets
- Communicate openly, clearly and effectively with a positive, solutions-oriented demeanor
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