System Administrator

1 month ago

Mechanicsburg, United States HonorVet Technologies Full time
Title: System Administrator
Duration: 6+ months
Location: Mechanicsburg, PA

Remote work is an option, but is not a guarantee. Candidate will be required to be onsite every day for the first few months. If they are getting the hang of the job, then can discuss remote work with the manager. The manager will make the final decision of whether or not the candidate will need to be onsite indefinitely.

Description of Duties
• Able to coordinate, communicate, document, track progress and status on initiatives.
• Familiarization with project management concepts
• Responds to management's special requests for asset information.
• Maintains, tracks, and prepares Chain of Custody documentation for all end of life equipment returned for surplus.
• Produces asset labels and tags new equipment received prior to distribution and creates initial asset records in the ServiceNow Asset Management module.
• Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements.
• Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules.
• Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
• Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
• Responds to Service Desk tickets requiring Level 2 asset management attention.
• Assists management in the collection and review of relevant data for contract proposals.
• Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
• Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
• Provide level 2 troubleshooting and highly technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
• Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
• Create documentation for technical staff and end user.
• Image and configure laptop and desktop hardware.
• Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
• Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.

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