Junior System Administrator

3 weeks ago

Mechanicsburg, United States LingaTech Full time
Job DescriptionJob DescriptionOn-going contract role.
On-site in Mechanicsburg, PA
Remote work is an option but is not a guarantee after 6 months of on-the-job training
** Local candidates only **

Qualifications:
  • Must be local to Mechanicsburg, PA.
  • Experience with ServiceNow
  • Familiar VMware Virtual Desktop Infrastructure.
  • Experience providing technical guidance on IT assets for procurement documents
  • Experience responding to Service Desk tickets requiring Level 2 asset management attention
  • Experience providing Level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals
  • Experience using Microsoft Systems Center Configuration Manager (SCCM) to run available hardware and software reports
  • Experience creating documentation for technical staff and end users
  • Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
  • Utilizes AirWatch WorkspaceOne to perform administrative tasks, such as reporting and compliance for Windows modern managed devices.
Job Description:
Able to coordinate, communicate, document, track progress and status on initiatives.
Familiarization with project management concepts
Responds to management’s special requests for asset information.
Maintains, tracks, and prepares documentation for all end-of-life equipment returned for surplus.
Prepares surplus equipment for proper disposal per client requirements.
Recommends and coordinates IT asset replacements, upgrades, and enhancements schedules.
Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
Responds to Service Desk tickets requiring Level 2 asset management attention.
Provides technical services to analyze, recommend, and implement proposed new phases of the ServiceNow Asset Management module.
Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
Provide level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
Create documentation for technical staff and end user.
Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware.

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