IT Program Manager
4 weeks ago
Responsibilities:
- Overseeing and collaborating with two vendor partners who have been engaged to reimagine the business operations and technical architecture of the Integrated Eligibility System (IES).
- Partner with consulting vendors to develop and administer Master Project Schedule
- Manage relationships with multiple consulting partners, ensuring effective collaboration
- Provide oversight for multiple projects within the program, ensuring they are delivered on time and within budget
- Identify potential risks and develop mitigation strategies
- Monitor and manage risks associated with the consulting partners' performance
- Monitor financial performance against budgets and take corrective actions as needed
- Ensure that teams have the necessary resources to meet project requirements
- Engage with key stakeholders, including internal teams and agency executives
- Provide feedback and support continuous improvement
- Ensure compliance with contractual agreements / statements of work
- Ensure adoption / adherence to Program Standards
- Establish project administration framework including: Requirements Matrix, RAID Log, Project Plan, etc
- Establish and facilitate multi-agency project status framework
- Assist vendor partners in inventorying and documenting the current state environment
- Assist business assessment team in orchestrating stakeholder surveys
- Partner with consulting vendor on market analysis and competitive landscape
- Voice Response, Knowledgebase, Chatbot, Document Management)
- Evaluate and recommend procurement channels for each of the recommended solutions.
- Ensure adherence with Georgia procurement guidelines
- Collaborate with Vendor Partners to propose an implementation roadmap
- Ten years of experience with facilitating current state or application analysis sessions and documenting applications through use case process documents and workflow diagrams.
- Ten years of experience with meeting facilitation and documentation.
- Ten years of experience with creating and presenting internal and external status reports and detailed status reports suitable for presentation to the management team.
- Ten years of experience tracking work tasks and maintaining project schedules (including work breakdown structures).
- Ten years of experience with risk tracking, mitigation, and issue tracking.
- Ten years of experience with delivering projects as per agreed schedule, as per the current technical specification (within scope), and within the approved budget.
Required Skills:
- 10 Years - Project management experience.
- 10 Years - Experience communicating project updates both orally and in written form with technical staff, executive management, and user staff.
- 10 Years - Experience with User Acceptance Testing (UAT) methodologies and documentation
- 10 Years - Experience developing project plans
- 10 Years - Experience with the use of MS Project, Microsoft Visio, Word, Excel, Smartsheet and Jira
Desired Skills:
- 7 Years - Experience leading data or system modernization projects in a state government domain/agency
- 7 Years - Three years of experience working with health Information Technology systems
- 7 Years - Certified Project Management Professional (PMP).
- 7 Years - Three years of experience with Medicaid
- Bachelor's degree or equivalent experience in Computer Science, Information Technology, or a related field.
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