Customer Service with Issue resolution and Data research/Analysis

2 weeks ago


Irving, United States Indotronix International Corporation Full time

Title: Customer Service with Issue resolution and Data research/Analysis

Location: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL (HYBRID)

Type: Contract

Duration: Long Term

Description:

*** Locations: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL.****

Hybrid: Once a month in office with flexibility to change varying on business needs.

The contractor will be responsible for managing a book of business consisting of client Connect large revenue accounts.

Primary duties include analyzing and resolving customer issues, renewal of service agreements, up-selling accounts, .

You will work internally across all functions to drive customer satisfaction and resolve customer issues. Develop and maintain strategic business relationships with accounts to promote VZC products and services and profitable business relationships.

Protect and defend annual revenue, customer base and subscriptions.

Analyze customer accounts for issues across systems and drive the issues to resolution

Utilize detailed knowledge of products and thorough knowledge of clients' business to consult and provide solutions that will increase value and ROI for clients

Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction. Keep accurate, detailed records of all sales activity in CRM.

Coordinate and conduct QBR's, EBR's, and various executive meetings, conduct weekly status calls, participate in other weekly status calls (e.g. support, ProServ, etc).

Qualifications:

A bachelor's degree or equivalent related work experience.

Three or more years of relevant work experience.

B2B selling/customer service experience at large/enterprise level accounts.

Analytical skills and issue resolution

Even better if you have:

Advanced Degree Ability to generate activity through networking and association marketing within assigned accounts.

Experience analyzing and resolving customer issues

Experience selling software solutions or software-as-a-service (SaaS) solutions

Interpersonal communication skills, attention to detail and strong organizational skills.

Analytical and presentation skills.

Knowledge of MS Office suite and CRM solutions including Salesforce.com

Knowledge of SAP and ERP systems

Indotronix is an Equal Opportunity Employer



  • Irving, United States Indotronix International Corporation Full time

    Title: Customer Service with Issue resolution and Data research/Analysis Location: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL (HYBRID) Type: Contract Duration: Long Term Description: *** Locations: Irving TX, Alpharetta GA, Tampa FL, Rolling Meadows IL.**** Hybrid: Once a month in office with flexibility to change varying on business needs....


  • Irving, United States Motion Recruitment Full time

    Grow your career as a Data Governance Analyst with an innovative global bank working in Irving, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services...


  • Irving, United States Procom Full time

    On behalf of our client in the Financial Services Sector, PROCOM is looking for a Data Quality/ Data Management Consultant Data Quality/ Data Management Consultant – Description : Role Summary: The Data Quality/ Management Consultant is a strategic professional who stays abreast of developments within own field and contributes to data transformation and...


  • Irving, United States DM Clinical Research Full time

    Job DescriptionJob DescriptionClinic Research Coordinator II The Clinical Research Coordinator II, will ensure that quality research is conducted at the assigned investigative sites in accordance with the sponsor protocol, FDA Regulations, and ICH/GCP guidelines and to provide the best quality data to the sponsor. The CRC I will also ensure study...


  • Irving, United States DM Clinical Research Full time

    Job DescriptionJob DescriptionClinical Research Coordinator IIIA CRC III will ensure that quality research is conducted at assigned investigative sites in accordance with the sponsor protocol, FDA Regulations, and ICH/GCP guidelines and to provide the best quality data to the sponsor. To ensure study enrollment meets or exceeds Sponsors' expectations. To...


  • Irving, United States Axelon Full time

    Global Financial Firm located in Irving, TX or Tampa, FL has an immediate contract opportunity for an experienced Data Governance Analyst . "This role is currently on a Hybrid Schedule.You will need to have reliable internet, computer and android or iphone for remote access into the client systems during remote work.We will be expected in the office weekly...


  • Irving, United States Motion Recruitment Full time

    equired Skills & Experience6+ years of Information Security experience.Solid fundamental knowledge regarding the principles related to data encryption, data transmission and storage infrastructure.Advanced proficiency with Microsoft Office/Excel.Proven analytical and quantitative skills. Data driven and results-oriented. Desired Skills &...


  • Irving, United States Motion Recruitment Full time

    equired Skills & Experience6+ years of Information Security experience.Solid fundamental knowledge regarding the principles related to data encryption, data transmission and storage infrastructure.Advanced proficiency with Microsoft Office/Excel.Proven analytical and quantitative skills. Data driven and results-oriented. Desired Skills &...


  • Irving, United States Motion Recruitment Full time

    equired Skills & Experience6+ years of Information Security experience.Solid fundamental knowledge regarding the principles related to data encryption, data transmission and storage infrastructure.Advanced proficiency with Microsoft Office/Excel.Proven analytical and quantitative skills. Data driven and results-oriented. Desired Skills &...


  • Irving, United States Collabera Full time

    Job DescriptionJob Description Note: The position is Hybrid (Training is Onsite, then Hybrid - One week from Office, One week from Home). Series 7 license required – MUST BE ACTIVE (or within a 2-year window so it may be re-activated quickly) Position Details: Position: Customer Service Specialist Industry: Banking/Financial Services Job duration: 6...


  • Irving, United States Artech Infosystems Ltd. Full time

    Job DescriptionJob DescriptionCompany DescriptionArtech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,200 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China....


  • Irving, United States Cornerstone TTS Full time

    The MDM Analyst for US Pharma will assist in resolving complex escalations, train newly onboarded team members, and assist with projects that include process automation, integration, and implementation. Additionally, the MDM Analyst will service in leading stakeholder engagement, change leadership, and Quality Controls. The MDM Analyst will be expected to...


  • Irving, United States Cornerstone TTS Full time

    The MDM Analyst for US Pharma will assist in resolving complex escalations, train newly onboarded team members, and assist with projects that include process automation, integration, and implementation. Additionally, the MDM Analyst will service in leading stakeholder engagement, change leadership, and Quality Controls. The MDM Analyst will be expected to...


  • Irving, United States QTS Data Centers Full time

    QTS Data Centers is seeking a Critical Environment Supervisor (Data Center Facilities) to work at our expanding Irving, TX (Dallas)data center campus. Quality Technology Services (QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of QTS Mega Data Centers throughout North America...


  • Irving, United States Careerbuilder-US Full time

    Date Posted: 05/02/2024 Hiring Organization: Rose International Position Number: 463350 Job Title: Data Quality Analyst Job Location: Irving, TX, USA, 75038 Work Model: Hybrid Employment Type: Temporary Estimated Duration (In months): 7 Min Hourly Rate ($): 50.00 Max Hourly Rate ($): 55.00 Must Have Skills/Attributes: Data Governance,...


  • Irving, TX, United States Cornerstone TTS Full time

    The MDM Analyst for US Pharma will assist in resolving complex escalations, train newly onboarded team members, and assist with projects that include process automation, integration, and implementation. Additionally, the MDM Analyst will service in leading stakeholder engagement, change leadership, and Quality Controls. The MDM Analyst will be expected to...


  • Irving, United States Motion Recruitment Full time

    Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Customer Service Specialist in Irving, TX (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for...


  • Irving, TX, United States Cornerstone TTS Full time

    The MDM Analyst for US Pharma will assist in resolving complex escalations, train newly onboarded team members, and assist with projects that include process automation, integration, and implementation. Additionally, the MDM Analyst will service in leading stakeholder engagement, change leadership, and Quality Controls. The MDM Analyst will be expected to...


  • Irving, United States E Staffing Inc Full time

    Job Description Job Description Description : Work Schedule Notes: We are a monitoring company that operates 24/7/365, with three (3) shifts. The shifts are 1st shift, 6A 2P; 2nd shift, 2P 10P and 3rd shifts, 10P 6A. Currently hiring for the 2nd Shift. Initial training for a new hire would be Monday through Friday, 2P-10P. After training, the operator would...


  • Irving, United States Strategic Staffing Solutions Full time

    Strategic Staffing Solutions is hiring Active Finra Series 7: Customer Service Specialists for our bank client in Irving, Texas. License can be inactive for no more than 24 months.Job Title: Finra Series 7: Customer Service Specialist Location: Irving TX 75062 Pay Rate: $ W2 OnlyFinra Brokerage Check will be completed to ensure status 6 months , possible...