ServiceNow Developer

4 weeks ago

Alpharetta, United States UST Inc Full time

ServiceNow Developer :

ServiceNow developer provides configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Responsibilities for this position include:

Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS

Configuration Management (CMDB)

Strong math and analytical skills excellent oral and written communication skill

Analyze system performance issues and determine performance enhancements

Administration of Knowledge Base and Service Catalog

Configure out-of-the-box workflows and create/maintain custom workflows

Configure application related fields, forms, views, email notifications, acceptance roles and access controls

Integrate ServiceNow application(s) with third party systems/applications via APIs

Provides input to staff involved in writing and updating technical documentation such as user manuals.

Prepares reports on analyses. Desired experience for servicenow developer includes:

Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL)

Expert knowledge on building out ServiceNow CMS (ESS - Employee Self Service Portal)

Proficient in development of workflows, custom web services, custom notifications, assessments, custom app

Experience developing on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Request, Service Catalog

Strong knowledge of the ServiceNow data model and relationships

Experience administering a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions

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